Enterprise Output Manager Software Release Announcement

Enterprise Output Manager

Software Release Announcement

Release 14.2

July 2020 7845 0392–023

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Contents

Section 1 General Description ......................................................................... 1

Overview of Enterprise Output Manager ........................................................ 1

General Features .................................................................................................... 1

Enterprise Output Manager Environment ...................................................... 3

Printers Supported ................................................................................................ 4

For More Information ........................................................................................... 5

Section 2 Product Requirement ....................................................................... 7

Enterprise Output Manager Software Requirements ................................. 7

Creating PDF or XPS Files ................................................................................... 8

Web Assistant Requirements ............................................................................ 9

Enterprise Output Manager ClearPath MCP Requirements .................... 10

Enterprise Output Manager ClearPath OS 2200

Requirements .................................................................................................. 10

Section 3 Migration Considerations .............................................................. 11

Media ....................................................................................................................... 11

Interoperability of ClearPath Host Versions .................................................. 11

Migration/Compatibility Issues to Consider Before Installing

the Service ........................................................................................................ 12

Section 4 Release Functionality ..................................................................... 13

Features Added in This Release ...................................................................... 13

Create PDF with Various Resolution by using

Enterprise Output Manager Integrated PDF

Writer ............................................................................................ 13

Create Black & White and Gray Scale TIFF Files ..................... 13

Enhanced Print Attribute to Modify Carriage

Control for Continuous Feed Forms ...................................... 14

Included the Name of Backup Attribute used for

the Backup Job in Output Manager Log .............................. 14

Features Added in Enterprise Output Manager 14.1 .................................. 14

Features Added in Enterprise Output Manager 14.0 ................................. 15

Support for IPP ................................................................................. 15

Digital signing of the PDF documents ....................................... 15

Option to configure multiple e-mail accounts for

receiving e-mails ........................................................................ 16

Send and receive e-mails using Exchange Web

Services (EWS) ............................................................................ 16

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Dynamic creation of folders on SFTP and FTP

server ............................................................................................ 16

WebClient ...........................................................................................17

New system keywords LT - To represent the less

than (<) character GT – To represent the

greater than (>) character .........................................................17

Enhanced Concatenate Variable Data Dependent

Attribute command.................................................................... 18

Enhanced File Mask for selecting pages to print.................... 18

Selection criteria in File Mask using embedded e-

mail routing information ........................................................... 19

Enhanced Print Attribute to discard printing extra

line feed and carriage return characters .............................. 19

Automatic backup of Output Manager

Configuration ............................................................................... 20

Avoid service idle state when a configured printer

is missing ...................................................................................... 20

New SNMP nodes/ OID's to get the status of job

scheduling and file receiving .................................................... 21

Password encryption in Web Assistant .................................... 22

Single Sign-on in Web Assistant ................................................. 22

Features Added in Enterprise Output Manager 13.0 ................................. 23

Secure File Transfer using SFTP .................................................. 23

PDF Printing ...................................................................................... 23

Web Assistant Interoperability .................................................... 23

Enterprise Content Management Integration .......................... 24

Secure Connection Using TLS 1.1 and TLS 1.2

Protocols ...................................................................................... 24

Download Multiple Files from Web Assistant ........................ 24

Create Certificate Request Using SHA2 Algorithm ................ 25

Additional File Properties in Create Job Window ................... 25

Allow DDA Variable From and To Properties

Relative to End of the Data ...................................................... 26

New DDA Command to Draw Lines .......................................... 26

Set the border position in DDA Draw Rectangle

command ...................................................................................... 27

Web Assistant Database Enhancement .................................... 27

Adapt for TDATE$ Remediation - MFD, Initial R2,

ER-TDATE$ ................................................................................... 28

Log Entry Type 10400 update ...................................................... 28

Features Added in Enterprise Output Manager 12.0 ................................. 29

Support Large File Transfer from OS 2200 .............................. 29

Personalize E-mail Message Body .............................................. 30

Hiding URLs of Files in the File Finder Search

Result Page .................................................................................. 30

DDA Conditional Commands (“If”, “Else If”, and

“Else”) Enhancements .............................................................. 31

DDA Set Variable Enhancement - Load Mixed Text

and Keywords ............................................................................. 31

DDA Convert Variable Enhancement - Get Data

Type ............................................................................................... 32

Find and Replace in Configuration Explorer ............................. 33

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Adobe Distiller Discontinuance ................................................... 33

Section 5 Restrictions and Known Limitations ........................................... 35

Discontinued Support ........................................................................................ 35

Windows Vista ..................................................................................................... 35

Windows XP ......................................................................................................... 35

Windows Server 2003 ....................................................................................... 36

Windows 8 ............................................................................................................ 36

Windows 7 ............................................................................................................ 37

Section 6 Support and Services ................................................................... 39

Contacting the Unisys Support Center .......................................................... 39

Open Source and Third-Party Components ................................................. 39

Enterprise Output Manager Services and Training .................................... 40

Section 7 Customer Product Information .................................................... 43

Enterprise Output Manager Product Information....................................... 43

Documentation Updates ................................................................................... 44

Section 8 Ordering Procedure ...................................................................... 45

Overview ............................................................................................................... 45

Subscription Pricing ............................................................................................ 45

Interim Corrections ............................................................................................. 46

Enterprise Output Manager Editions ............................................................. 46

Enterprise Output Manager Host Software ................................................. 48

ClearPath Servers ................................................................................................ 48

Data Dependent Attribute (DDA) Designer Key and Web

Assistant ........................................................................................................... 49

PDF Writer ............................................................................................................. 50

Secure E-mail ........................................................................................................ 51

SFTP ADD ON ....................................................................................................... 51

7845 0392–023 1

Section 1

General Description

Overview of Enterprise Output Manager

Enterprise Output Manager is a comprehensive output management solution for

mixed-platform networks. Running on a Windows operating system, Enterprise

Output Manager automatically processes and routes print files and other application

output files from any supported platform to any supported output destination.

Automated processing is based on the file name, size, or other file characteristics you

specify. In addition, Enterprise Output Manager lets you take advantage of a variety of

delivery mechanisms, such as e-mail, Web, CD/DVD, and fax. With each of these

delivery methods, Enterprise Output Manager can reformat text documents and data

into a customized, modern appearance.

The primary benefits of Enterprise Output Manager are

 Operational cost savings

 Improved operational discipline

 Document modernization

 Remote administration

General Features

The Enterprise Output Manager solution runs on a Microsoft Windows system to

deliver information where you need it, when you need it, and in a format you can use.

Enterprise Output Manager can process output files from a variety of systems, such

as Unisys ClearPath, Forward!, and ES7000, IBM, Windows, Sun Microsystems, HP,

UNIX, and Linux systems. With its standards-based open architecture, you can

“unfreeze” application output files produced by various vendors, such as Oracle,

PeopleSoft, and Unisys, or by customer-written application programs, such as COBOL,

and other legacy applications.

Enterprise Output Manager can automatically customize and send these output files to

the destination of your choice: a Windows workstation or server, file server,

mainframe, e-mail system (SMTP or a MAPI compliant e-mail client), fax, CD/DVD, XML

file, HTML file, printer, Web site, FTP server, HTTP server, Microsoft Office SharePoint

Server (using HTTP PUT method), PDF file, XPS file, customer-written program, or

software application.

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This package provides all of the benefits of standards-based solutions. The open

environment lets users easily and automatically access, distribute, and manipulate

information in ways that maximize productivity and cost savings. The menu-driven

tools provided with the Enterprise Output Manager client application lets you monitor,

edit, modernize, and consolidate application output from a Unisys ClearPath system or

any other major system connected to your computing environment.

Enterprise Output Manager accommodates both distributed and centralized print and

data delivery needs. You can customize and distribute a single print file to multiple

locations using any combination of delivery methods. For example, you can send

tailored messages and attachments to e-mail users, route customized invoices to a

remote department’s LAN directory, create indexed files to be shared among users,

send individualized facsimiles to clients, post the file to a Web site, and transfer

portions of a master report to various departmental printers. With Enterprise Output

Manager, you distribute information directly to users from low-cost distribution points.

The Enterprise Output Manager package is an integrated solution with versatility and

flexibility of results. Implementing a few features results in substantial cost savings

and productivity gains.

The Enterprise Output Manager data distribution and reporting solution is the leading,

state-of-the-art technology in the industry. A United States Patent (Patent 5,559,933)

was issued to Unisys Corporation for the Enterprise Output Manager system and

method for transferring and printing files originating on mainframe computer systems,

workstations, or personal computers connected within a heterogeneous computer

network

Enterprise Output Manager runs on the following Windows operating systems when

they are still supported:

 Windows 10 (Enterprise and Professional Editions)

 Windows 8.1 (Enterprise and Professional Editions)

 Windows Server 2019

 Windows Server 2016

 Windows Server 2012 R2

 Windows Server 2012

Enterprise Output Manager host agent software runs on Unisys systems (Unisys

ClearPath, MCP, and OS 2200 Series systems) and manages system output from those

systems.

Terminology Used in This Document

Enterprise Output Manager can run on either a Windows workstation or a Windows

server. The term "Enterprise Output Manager server" is sometimes used to identify a

Windows system running the Enterprise Output Manager software.

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Enterprise Output Manager Environment

The following figure illustrates the Enterprise Output Manager environment.

One of the key features of Enterprise Output Manager is its ability to print and

process files automatically, based on the name, size, or other characteristics of the

incoming files. Enterprise Output Manager accepts files from

 Windows workstations and servers

 IBM mainframes

 UNIX, Linux, IBM, and other systems using HTTP, IPP, or LPD protocol

 ClearPath MCP and ClearPath OS 2200 systems running the Enterprise Output

Manager host agent software

 Unisys ES7000 servers

 Forward! partitions

 Directories that the Enterprise Output Manager server is set up to monitor

 Other inputs such as MQ, E-mail, COM, and .Net API and Web API

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The following figure shows how Enterprise Output Manager can process incoming

print files, resulting in the creation of various types of jobs.

How Enterprise Output Manager Processes Incoming Files

Printers Supported

Enterprise Output Manager supports a large variety of printers, from small desktop

printers to high-volume high-speed printers, including the following:

 Network-connected printers

 Printers defined in Windows

 Printers connected to UNIX/Linux and other systems using LPD, IPP or Raw TCP

protocol

Incoming files from

various platforms

Output Manager

File Mask

Output Manager file group (maintains file

retention information and other information in

the File Information Database)

Print Attribute Backup Attribute Custom Job Attribute E-Mail Attribute and so on…

Print jobs to

specified printers

(local and

networked)

Backup jobs to

any local or

network storage

device

Custom jobs to

export reports for

optical storage

systems

E-mail jobs to

send reports to

various people

…

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For More Information

For more information about Enterprise Output Manager, contact your Unisys account

representative or for a complete overview of Enterprise Output Manager features and

capabilities, see Enterprise Output Manager Capabilities Overview video on

Unisys.com. See Section 7 of this document for information about obtaining paper or

online versions of Enterprise Output Manager documentation. Of particular interest is

Section 8, which explains how you can move up to this release with significant cost

savings by taking advantage of subscription pricing.

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Section 2

Product Requirement

Enterprise Output Manager Software

Requirements

The Enterprise Output Manager client software is installed on a Windows workstation

or Windows server. As described in Section 8, Enterprise Output Manager is available

in three editions– Enterprise Edition, Department Edition, and Professional Edition.

Enterprise Output Manager edition requires the following hardware and software:

 Windows 10 (Enterprise and Professional Editions), Windows 8.1 (Enterprise and

Professional Editions), Windows Server 2019, Windows Server 2016, Windows

Server 2012 R2 or Windows Server 2012.

Note:

The setup determines the bitness of the Operating System (32-bit or 64-

bit) and then decides the version of Enterprise Output Manager that has to be

installed. For example, a 32-bit Enterprise Output Manager Server will be

installed on a 32-bit Windows 2012 server and a 64-bit Enterprise Output

Manager Server will be installed on the 64-bit Windows 2012 server. However, a

32-bit Output Manager Server will not be allowed to install on 64-bit server

machines going forward.

(Bitness refers to the differentiation between 32-bit and 64-bit processor

architecture.)

 Microsoft .NET Framework 4.6.2. The installation for the English version of the

.NET Framework is included on the Enterprise Output Manager installation media

and ISO image. For other languages or to verify that other dependencies are also

installed, please refer to the Microsoft Web site.

 A system that meets the minimum requirements of the Windows operating

system.

 A hard disk with a minimum of 40 GB available for the Enterprise Output Manager

software, plus enough space for the files that you want Enterprise Output

Manager to process.

 A media drive.

 A network interface card to receive files from other systems through TCP

communications.

 If the WebClient feature is selected, then the machine should have Microsoft

IIS 7.5 (the Web Application Server for Windows) or later. Refer to the Enterprise

Output Manager Help for more details.

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Creating PDF or XPS Files

To transform system output into PDF files, Enterprise Output Manager invokes PDF

creation software, such as Enterprise Output Manager PDF Writer or Adobe Acrobat.

Enterprise Output Manager can e-mail PDF files as attachments, send PDF files to a

fax server for faxing, or place them in a directory for any other purpose. In addition,

using the optional Web Assistant feature, Enterprise Output Manager can post PDF

files on Web sites for viewing.

The Adobe Distiller Server as a stand-alone product has been discontinued by Adobe

starting May 2013. As a result, Unisys will no longer support the use of Adobe Distiller

to create PDF files. Alternatively, starting with Output Manager 10.0 release and later,

the integrated PDF Writer can be used as the preferred PDF solution (this is available

at no cost from Unisys). Unisys therefore strongly recommends that you move your

document workflows to include the integrated PDF Writer.

Notes

 Unisys recommends to use Enterprise Output Manager PDF Writer to create

PDF files. Other PDF creation software such as Amyuni PDF Converter and

Win2PDF can still be used in the same way; however, any product issues are the

responsibility of the appropriate vendor.

 The Enterprise Output Manager PDF Writer improves the performance of

creating PDF files for high volume or large file applications. In addition, it allows

you to create multiple PDF files simultaneously with different settings.

 If the Amyuni PDF Converter or Creator software is already installed on your

system, you must decide on one of the following options:

 Continue with the Amyuni PDF Creator software on the existing license

terms that you have with Amyuni, or

 Install the Enterprise Output Manger PDF Writer

You cannot install both the software— Enterprise Output Manger PDF Writer

and Amyuni PDF Converter—on your system. If you decide to install the

Enterprise Output Manager PDF Writer, you must uninstall Amyuni PDF

Converter or Creator first, and reboot your system before installing the

Enterprise Output Manager PDF Writer. This is because the Enterprise Output

Manager PDF Writer internally uses the Amyuni PDF Converter driver, and the

Windows spooler can use only one version of Amyuni PDF Converter driver at a

time.

Enterprise Output Manager can also create files that conform to the XML Paper

Specification (XPS). XPS is another format that can be used to archive or publish

content electronically. Enterprise Output Manager can generate XPS files by printing to

the Microsoft XPS Document Writer printer. Enterprise Output Manager can then use

the XPS files similar to using PDF files, with e-mail or the Web Assistant.

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Web Assistant Requirements

The Web Assistant works with the Enterprise Output Manager to post output files to

a Web site so that end users on the Internet or Intranet can view the file using a Web

browser.

The posted files originate from any standard source, such as a mainframe or a print

queue. Posted files are typically in PDF format, but other file types are supported as

well, such as TXT and HTML. In addition, an accompanying information file (.inf)

provides characteristics that can be used for file searching.

Web Assistant requires the following supporting software for posting files to the Web

and administering Web Assistant:

 Microsoft .NET Framework 4.6.2. The installation for the English version of the

.NET Framework is included on the Enterprise Output Manager installation media

and ISO image. To install other languages and to verify that the other

dependencies are also installed, visit the Microsoft Web site.

 Windows 10 (Enterprise and Professional Editions), Windows 8.1 (Enterprise and

Professional Editions), Windows Server 2019, Windows Server 2016, Windows

Server 2012 R2 or Windows Server 2012.

 Microsoft SQL Server; supported levels are SQL Server 2008, SQL Server 2008 R2,

SQL Server 2012, SQL Server 2014, and SQL Server 2016.

 Supported levels of Microsoft IIS (the Web server service for Windows).

 A Web browser that supports HTML 4.01 or higher and CSS2 or higher, such as

Microsoft Internet Explorer 11.0 or higher.

Each Enterprise Output Manager server or workstation that produces files for Web

viewing requires

 Enterprise Output Manager 10.0 or higher

 PDF creation software, Enterprise Output Manager PDF Writer, if PDF-formatted

output files are to be created and posted to Web Assistant monitored directories,

or appropriate software to create any other file format that is to be posted to the

Web Assistant Web site.

Note:

Unisys recommends to use Enterprise Output Manager PDF Writer to

create PDF files. Other PDF creation software such as Amyuni PDF Converter

and Win2PDF can still be used in the same way; however, any product issues

are the responsibility of the appropriate vendor.

Any server or workstation that searches and views the posted files requires

 A Web browser, as described above

 PDF viewing software, such as Adobe Reader

Viewing software required for any file types other than PDF

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Enterprise Output Manager ClearPath MCP

Requirements

To send and receive print files, ClearPath MCP systems must have the following:

 A supported level of Enterprise Output Manager for ClearPath MCP software

 An ICP connection to the LAN

 The TCP/IP stack communications software released with MCP

 Any supported MCP release

 Any release of the PrintS software compatible with MCP

Enterprise Output Manager ClearPath

OS 2200 Requirements

To send and receive print files, ClearPath OS 2200 systems must have the following

hardware and software:

 A supported level of ClearPath OS 2200 software

 A supported level of Enterprise Output Manager for ClearPath OS 2200 software

 Software Library Administrator (SOLAR) for installing the Enterprise Output

Manager OS 2200 Host Agent software

 A supported level of Communications Platform (CPComm) or Communications

Platform for Open Systems (CPCommOS) including the TSAM migration

mode – CMSA-CPCA

The Enterprise Output Manager OS 2200 component uses the TSAM interface and

communications protocols of Communications Platform or Communication

Platform for Open Systems to send files to and receive files from other systems

over the network.

 Connections with other OS 2200 systems can use the RFC 1006 protocol stack

(TP0 plus TCP/IP) or OSI protocols.

 Connections with Enterprise Output Manager servers and ClearPath MCP

systems require the RFC 1006 protocol stack (TP0 plus TCP/IP).

 Connections with LPR/LPD systems require the TCP/IP protocol stack.

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Section 3

Migration Considerations

Media

There are three editions available with the Enterprise Output Manager Release

14.2 – Professional, Department, and Enterprise. These products are delivered on

media or ISO image and are ordered separately. See Section 8 for ordering

information.

The ClearPath Integrated Operating Environment (IOE) includes single-user license of

the Enterprise Output Manager Department Edition. The product media or ISO image

may be installed as a new installation or as an upgrade. In addition to the Enterprise

Output Manager media or ISO image, appropriate host software is required for

managing printed output from ClearPath MCP systems and OS 2200 systems.

Enterprise Output Manager for ClearPath MCP

Enterprise Output Manager for ClearPath MCP is now packaged with Print System

(PrintS) software. There is no longer separate media for the Enterprise Output

Manager software.

Enterprise Output Manager for ClearPath OS 2200

Enterprise Output Manager for ClearPath OS 2200 (Output-MGR) is included in the

ClearPath Integrated Operating Environment (IOE) and Unisys Operating Environment

(UOE). These are also delivered as non-keyed on a DVD and on the CP-OE1B fast load

tape.

Interoperability of ClearPath Host Versions

Enterprise Output Manager Release 14.2 ClearPath host versions (MCP or OS 2200)

can send files to pre-14.2 Windows versions; similarly, pre-14.2 host versions can send

files to release 14.2 Windows versions. This is important because it gives you the

option to migrate one side at a time.

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Migration/Compatibility Issues to Consider

Before Installing the Service

If you have a prior level of the Enterprise Output Manager service (level 7.0 or greater)

installed, installation of the Enterprise Output Manager service results in an upgrade of

that prior installation. You cannot install a second copy of the Enterprise Output

Manager service on your computer as you could do with Enterprise Output Manager

releases prior to 7.0, which were not installed as a service.

The Enterprise Output Manager Release 14.2 client application does not upgrade the

Release 14.1, 14.0, 13.0, or 12.0 client application. The Enterprise Output Manager

Release 14.2 client is installed as a separate application on your computer.

In addition, when migrating from an Enterprise Output Manager release prior to the

level 7.0, you must address any of the following migration issues that are applicable to

your system before installing the Enterprise Output Manager service. The issues are

detailed in the Enterprise Output Manager installation information provided in the

online help system. You should allow ample time to convert an existing configuration.

If your site needs assistance in performing migration tasks, professional services are

available (see Section 6 for details).

 Client and Server Compatibility

 Command Line Options

 Printing Incompatibilities

 Printer Support

 Network Printers

 Security Roles

 Mapped Network Drives

 Log Entries

 DDE Access to Enterprise Output Manager

 MAPI and CDO E-mail Messaging Interfaces

 User Jobs (now named Custom Jobs)

 Enterprise Output Manager Configuration Conversion and Initialization Utility

 Communications Configuration

 Batch Configuration

 Print Preview “Check File”

 Print Preview and DDA $PhysicalPrinter System-Defined Variable

 SNMP Support

7845 0392–023 13

Section 4

Release Functionality

This section describes the features added in Release 14.2, as well as features that

were added in Releases 14.1, 14.0, 13.0, and 12.0.

Features Added in This Release

Enterprise Output Manager Release 14.2 includes the following new features and

changes:

Create PDF with Various Resolution by using Enterprise

Output Manager Integrated PDF Writer

Feature

This feature allows the user to set PDF resolution.

Detailed Description

Prior to EOM 14.2, there was no option to set the PDF resolution while creating PDF

files using Enterprise Output Manager integrated PDF Writer. The Enterprise Output

Manager integrated PDF Writer enables the user to set the PDF resolution. This allows

the user to create a PDF file with high quality resolution by increasing the print

resolution to 2400 dpi.

Create Black & White and Gray Scale TIFF Files

Feature

This feature provides an option to create Black & White and Gray Scale TIFF files.

Detailed Description

Prior to EOM 14.2 release, there was no option to create Black & White or Gray Scale

TIFF files. In this release, a new property "Color settings" is added to the Print

Attribute. It enables the user to select the TIFF file color format.

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Enhanced Print Attribute to Modify Carriage Control for

Continuous Feed Forms

Feature

This feature will generate carriage controls suitable for continuous feed forms i.e.,

when the number of lines to be skipped exceeds the lines remaining on the page, then

the remaining lines will be skipped on the next page.

Detailed Description

Prior to EOM 14.2 release, while printing if the number of lines to be skipped by using

ESC sequences exceeds the remaining lines on the page, the remaining lines are not

skipped from the succeeding page, by default. In this release, a new property "Modify

carriage control for continuous feed forms" is added to the Print Attribute. It enables

the user to set whether to skip lines or not from the succeeding page.

Included the Name of Backup Attribute used for the

Backup Job in Output Manager Log

Feature

Enterprise Output Manager logs includes the name of Backup Attribute used for the

Backup Job

Detailed Description

Prior to EOM 14.2 release, Enterprise Output Manager logs did not have Backup

Attribute name associated with Backup job. In this release, Backup Attribute name is

included in the Enterprise Output Manger logs. It enables the users to check the

backup attribute used for the backup job in the log file. If you have your own .NET

application to process Output Manager log files, then the new log entry format allows

to read Backup Attribute name associated with Backup job.

Features Added in Enterprise Output Manager

14.1

Enterprise Output Manager Release 14.1 includes the Features Added in Output

Manager Release 14.0 and bug fixes.

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Features Added in Enterprise Output Manager

14.0

Enterprise Output Manager Release 14.0 includes the following features and changes:

Support for IPP

Feature

This feature allows the user to do an encrypted data transfer to EOM from non-EOM

sources. With this feature EOM supports IPP (Internet Printing Protocol).

Detailed Description

Prior to EOM 14.0, there was support for an encrypted transfer via LPR from EOM to

EOM. There is no LPR or TP0 solution for sending a file from the Windows

environment (Non-EOM source) to EOM. EOM 14.0 supports for an IPP 1.1 or HTTPS

inbound connection to EOM allows files to be transferred securely both over LAN

and WAN. This provides secure transfers originating from non-EOM sources with the

added benefit of secure transfers over a public network.

Digital signing of the PDF documents

Feature

This feature enables user to digitally sign the PDF documents while creating it using

the Output Manager PDF Writer. Digitally signing PDFs with a digital e-mail signing

certificate protects the content and also shows who signed or approved the

document.

Detailed Description

Users can now configure the printer "Output Manager PDF Writer" for digitally signing

the PDF documents while creating it. Properties added to the "Physical Printer"

configuration attributes include the certificate, which has to be used for signing,

reason for signing, physical location of the user who is signing the document and an

optional image, which can be used as part of the signature.

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Option to configure multiple e-mail accounts for receiving

e-mails

Feature

This feature enables user to configure multiple e-mail accounts for receiving e-mails.

Detailed Description

The earlier versions of EOM allowed users to receive e-mails from one e-mail

account. In this release, users can configure multiple e-mail accounts to receive

e-mails. The e-mail "Receive options" is enhanced to configure multiple e-mail

accounts.

Send and receive e-mails using Exchange Web Services

(EWS)

Feature

This feature enables user to send and receive e-mail messages through Exchange

Web Service.

Detailed Description

Earlier versions of EOM allowed users to send e-mail using SMTP and receive from

any e-mail server that supports IMAP4 protocol. With this feature, a user can

configure the e-mail "Send options" and “Receive options” to use Exchange Web

Service just by specifying the credentials of the mailbox to send and receive e-mails.

EWS can be used as an alternative option for SMTP (send) and IMAP (receive).

Dynamic creation of folders on SFTP and FTP server

Feature

This feature provides an option to dynamically create a folder on the SFTP/FTP Server

when you upload a file on it. This will not disable a job, if the destination path does not

exists on the SFTP/FTP server.

Detailed Description

Prior to EOM 14.0 release, if the destination path did not exist on the SFTP or FTP

server, then EOM would disable the transfer job. This feature allows you to create

folders on the FTP and SFTP server, if the destination path does not exist. A new

property "Create directory if it does not exist" is added under "FTP/SFTP" category in

transfer attribute.

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WebClient

Feature

This feature provides the flexibility to monitor Output Manager job and other

management queues on a web browser. This is a web application and it offers some

of the functionalities of Output Manager Desktop Client application.

Detailed Description

This feature allows you to monitor Output Manager Server through a browser and by

using a Web based interface. This application provides the interface to see the queue

of Output Manger and some basic functionalities like;

 Deleting Jobs

 Locking/Unlocking printer

 Disabling/Enabling Jobs.

New system keywords LT - To represent the less than (<)

character GT – To represent the greater than (>) character

Feature

This feature enables users the use of new system keywords <LT> and <GT> to

substitute '<' and '>' characters respectively in the properties which allow keyword

substitution.

Detailed Description

Prior to EOM 14.0, there were no options to add '<' and '>' characters in any property's

value field, if that property supports Keyword substitution. This feature expands the

supported keywords, by adding two new keywords <LT> and <GT>, which represent

the characters '<' and '>'. These new system keywords will also be available in the

DDA setting type "keyword" as well.

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Enhanced Concatenate Variable Data Dependent Attribute

command

Feature

This feature allows the user to compose a String text, with Keyword Substitution and

Data Dependent Attribute variables in one step.

Detailed Description

Prior to EOM 14.0 level, if the user wanted to use EOM Keywords with string, the user

had to create two different variables using Set Variable and then concatenate with the

help of Concatenate Variable. With this feature an additional 'Setting type' by the name

"Dynamic String" is added in Concatenate Variable. The following are capabilities of

Dynamic string setting type:

 Behaves as a type of String which can take String values

 Allows Keyword Substitution

Enhanced File Mask for selecting pages to print

Feature

This feature allows the administrator to set the page numbers that are to be printed

while triggering the print job through the file masking statements. The Pages property

will also allow keyword substitution.

Detailed Description

Prior to EOM 14.0 level, there was no option to dynamically set the page ranges to

print for a print job created through a File Mask. It could only be set as a static value in

the Print attribute, or in the manual "Create Print Job", or in the DDA Command "Start

Print Job". A new property "Pages" is added to the File Mask attribute. It enables you

to select the required pages to print.

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Selection criteria in File Mask using embedded e-mail

routing information

Feature

This feature allows user to define the criteria in File Mask using embedded e-mail

routing information such as e-mail subject, attachment name, originator, and e-mail

address.

Detailed Description

Prior to EOM 14.0 level, EOM did not read the escape sequence of the incoming file

and hence could not process the file in the file mask according to embedded

attributes. With this feature:

 Users will be able to process an incoming file by applying a file mask based on any

of the above-mentioned embedded attributes.

 The users can apply a file mask using wild characters.

Enhanced Print Attribute to discard printing extra line feed

and carriage return characters

Feature

This feature provides an option to ignore the last linefeed (LF) character in the file

when the printer driver is selected as Generic-NOFF and avoid printing additional

carriage return (CR) and linefeed (LF) characters in the output file.

Detailed Description

Prior to EOM 14.0, there used to be an extra CRLF at the end of file generated after the

completion of the file created by a print job. At times, this was necessary, but there

were also be times when these control characters should be avoided. EOM 14.0

introduces a new property "Discard the extra line feed and carriage return" added to

Print Attribute. This allows you to ignore printing extra line feed and carriage return

characters.

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Automatic backup of Output Manager Configuration

Feature

This feature provides an option to backup of the EOM configurations according to a

schedule that can be set by the EOM Administrator.

Detailed Description

Prior to EOM 14.0, there was no option to automatically backup the EOM

Configurations. To backup the EOM configuration, the administrator had to either take

a backup of the data folder in the EOM installation directory or export all the EOM

configuration to an XML file from the EOM Configuration explorer. With this feature,

the backup of the EOM configuration can be scheduled and the administrator can set

the backup location. This feature also provides an option to compress the backup file

to save disk space.

Avoid service idle state when a configured printer is

missing

Feature

This feature disables those jobs that are queued for a configured printer which is no

longer available in the system or network, when the EOM Service starts up. Therefore,

with this feature, EOM service will process all other jobs which are not affected by the

unavailability of the configured printer.

Detailed Description

Prior to EOM 14.0 there could be a scenario where a configured printer is removed

without administrator's knowledge. Next time when the EOM is restarted, all activity

will be suspended because of the configuration error, and until the error is resolved

none of the jobs would be executed. With this feature, EOM would continue

processing other requests and it just queues up all the requests for the unavailable

printer, and administrator is notified about the problem through Alert Explorer.

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New SNMP nodes/ OID's to get the status of job

scheduling and file receiving

Feature

This feature allows users to monitor job scheduling and file receiving status of Output

Manager Servers using an SNMP tool.

Detailed Description

Prior to EOM 14.0 level, if the Output Manager server encounters an issue after a

server reboot then all "File Receiving" and all "Job Scheduling" will be disabled and the

User has to configure alert policies to get notifications in such scenarios. In EOM 14.0,

the User can now use an SNMP tool to get the status of all Output Manager Servers

using the following nodes included under the "General" category of Output Manager

MIB file,

 genIsBackupJobSchedulingSuspended - Whether or not Backup job scheduling is

suspended.

 genIsE-mailJobSchedulingSuspended - Whether or not E-mail job scheduling is

suspended.

 genIsPrintJobSchedulingSuspended - Whether or not Print job scheduling is

suspended.

 genIsTransferJobSchedulingSuspended - Whether or not Transfer job scheduling

is suspended.

 genIsCustomJobSchedulingSuspended - Whether or not Custom job scheduling

is suspended.

 genIsTransformJobSchedulingSuspended - Whether or not Transform job

scheduling is suspended.

 genIsTransferReceivingSuspended - Whether or not transfer receiving is

suspended.

 genIsDirectoryMonitorsSuspended - Whether or not Directory monitors is

suspended.

 genIsRemotingAndCOMReceivingSuspended - Whether or not Remoting/ COM

receiving is suspended.

 genIsMessageQueueMonitorsSuspended - Whether or not Message Queue

monitors are suspended.

 genIsE-mailReceivingSuspended - Whether or not e-mail receiving is suspended.

 genIsServiceIdleDueToConfigurationErrors - Whether or not the service is idle due

to configuration errors.

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Password encryption in Web Assistant

Feature

This feature ensures that the Web Assistant user password is stored securely, as it is

encrypted with AES 256 bit algorithm.

Detailed Description

Prior to Web Assistant 14.0, the user's passwords were stored as plain text. If

someone gains access to the Web Assistant's database, then they could see the

passwords of all the Web Assistant users. Similarly, the exposed Web API calls of

Web Assistant also accept the passwords in plain text. Hence to resolve all these

security issues, now the user passwords in the database will always be encrypted. In

addition to this, the Web Assistant's Web API method that is used to authenticate the

user will now accept the password as an encrypted string. The encryption is done

using the RSA public key which is fetched through an API call to the Web Assistant

Service and the private key will be maintained in the server. Hence, with this feature,

the Web Assistant user's password will never be exposed in plain text form.

Single Sign-on in Web Assistant

Feature

This feature allows the user to go to the File Finder Search page based on Windows

option is enabled by the Web Assistant Administrator.

Detailed Description

Prior to Web Assistant 14.0, if a Web Assistant user needs to access the File Finder

page, they had to always go through the Login page of Web Assistant. With this

feature, the Web Assistant user account can be mapped with the Windows Domain

user account, when the user logs in to the Web Assistant for the first time. Going

forward, the user will be directly taken to the File Finder Search page, by clicking the

File Finder shortcut.

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Features Added in Enterprise Output Manager

13.0

Enterprise Output Manager Release 13.0 includes the following new features and

changes:

Secure File Transfer using SFTP

Feature

This feature allows secure file transfer to an FTP site using the SFTP/SSH protocol.

Detailed Description

Prior to EOM 13.0 level, secure transfer of files to FTP server required TLS/SSL (FTPS).

Currently, Output Manager supports SFTP. This feature permits users to use the Public

Key or valid credentials or both together for authentication.

PDF Printing

Feature

This feature allows users to print PDF documents to a Windows Printer.

Detailed Description

Prior to EOM 13.0 level, PDF file printing was not a built-in feature. Now, you can

schedule a print job by using the Physical Printer attribute and Print Attribute to print

PDF documents to a Windows printer. You can also configure the Page size, paper

source, duplex options, orientation and page scaling in the Print Attribute to print the

PDF documents.

Web Assistant Interoperability

Feature

This feature allows users to develop a custom user interface for the Web Assistant

File Finder and use the core service functionalities associated with this feature.

Additionally, this feature provides the flexibility to integrate Web Assistant with any

application that understands RESTful Services.

Detailed Description

For EOM 10.0 through 12.0 the Web Assistant application was migrated from ASP to

ASP.Net. Beginning with EOM 13.0 the client side functionalities are exposed through

the RESTful Service. This functionality allows the customer to completely customize

the Web Assistant client pages.

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The customers can reference this Web Assistant RESTful Service and use its exposed

functionalities to implement a heavily customized client user interface for Web

Assistant. It also allows for seamless integration of Web Assistant Client with any

application that understands the RESTful services.

Enterprise Content Management Integration

Feature

This feature allows seamless integration of Enterprise Output Manager with

Enterprise Content Management solutions, such as InfoImage or any other solution

that implements ECM standards. Therefore, functionalities in Enterprise Output

Manager can be used by any Enterprise Content Management solutions.

Detailed Description

Prior to EOM 13.0 level, there was no support for Web Service offered by EOM; hence,

ECM solutions, such as InfoImage, could not directly talk to the EOM service. As EOM

complies with ECM standards with this feature, any content management solutions

that follow the ECM standards can seamlessly integrate with EOM.

Secure Connection Using TLS 1.1 and TLS 1.2 Protocols

Feature

This feature allows secure communication by using SSL, TLS 1.0, TLS 1.1, or TLS 1.2

Secure Communication Protocol.

Detailed Description

Prior to EOM 13.0 level, Output Manager used SSL or TLS 1.0 protocol for secure

communication. Now, Output Manager supports TLS1.1 and TLS 1.2 protocol for secure

communication. The highest protocol will be used for secure communication based on

the highest secure protocol that both the client and server support.

Download Multiple Files from Web Assistant

Feature

This feature allows users to select multiple files in the File Finder Search Result page

and download them as a zip file.

Detailed Description

Prior to EOM 13.0 level, a user could download only one file at a time from the File

Finder search result page. Now, the user can select multiple files in the search result

grid, by selecting the check boxes on the left-most column of each row and download

all of them as a single zip file.

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Create Certificate Request Using SHA2 Algorithm

Feature

This feature allows users to select either SHA1 or SHA2 Hash Algorithm while

generating Certificates Signing Requests.

Detailed Description

Prior to EOM 13.0 level, Certificate Signing Requests were generated using SHA1 Hash

Algorithm by default. Microsoft has announced a new plan to deprecate SHA-1 and will

no longer trust certificates signed with SHA-1. Now, a user has an option to select

either SHA1 or SHA2 Hashing Algorithm while generating the Certificate Signing

Requests. This enables user to get the SSL certificate, which uses SHA2 algorithm.

Additional File Properties in Create Job Window

Feature

This feature allows users to set additional file properties when they manually create a

job, thereby enabling them to debug and analyze complex configurations.

Detailed Description

Prior to EOM 13.0 level, the Create Job window had limited file properties.

To analyze and debug the configuration, a user had to process a file through the File

Mask. Now, the Create Job window has the following optional properties.

 File Description

 User Keywords

 Host Queue

 Host Account/Job Name/Charge Code

 Host System

 Host User ID

 Host Run ID/Mix Number

 Host Project/Job Class/Note Project

 Host Qualifier

 Host F-Cycle

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Allow DDA Variable From and To Properties Relative to

End of the Data

Feature

This feature allows users to select partial contents of the DDA variable value relative

to end of the data. Therefore, in various DDA programming this feature helps reduce

the number of DDA commands required to define the size of the variable data and to

calculate adjustment values for selecting or extracting the expected data.

Detailed Description

Prior to EOM 13.0 level, when using a variable, the From and To properties allowed

either blank values or positive integer values. Therefore, it selected or extracted

partial contents relative to the left or start of the DDA Variable value. When using a

variable, users can now

 Specify the "From" property as a negative integer value to select the last N

characters of the variable value.

 Specify the "To" property as a negative value to omit the last N characters of

the variable.

New DDA Command to Draw Lines

Feature

This feature allows a user to draw lines using the DDA command.

Detailed Description

Prior to EOM 13.0 level, a user had to draw a line by using the Draw Rectangle DDA

command. In this case, the user had to specify the height or width as 0, which did not

provide consistency on 64-bit systems. The new DDA command resolves these

issues and also exposes additional settings to set the line style and line ending style,

allowing the user to draw lines with consistent results.

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Set the border position in DDA Draw Rectangle command

Feature

This feature allows users to position the rectangle border inwards, outwards or the

center of the rectangle coordinates. So the user has flexibility in aligning the lines and

rectangle while drawing the rectangle and lines together as a grid. This also resolves

the discrepancy in size and position of the rectangle drawn on x86 and x64 systems.

Detailed Description

Prior to EOM 13.0, while using a DDA Draw Rectangle command, by default the

rectangles were drawn inwards. As the rectangles were drawn inwards, the lines that

were drawn using the new DDA Draw Line command did not align appropriately. Also,

the rectangle drawn using same coordinates on x86 and x64 system had a difference

in size and its position. The new enhancement in the DDA Draw Rectangle command

resolves these issues. The new property "Border position" allows to set the position

as "Inwards", "Outwards" or "Center".

Web Assistant Database Enhancement

Feature

This feature preserves any customizations that have been done to the Web Assistant

Database during the time of Upgrade and Load operation.

Detailed Description

Prior to EOM 13.0 level, an upgrade of the Web Assistant database resulted in loss of

all the custom objects that the Administrator had created in the Web Assistant

database. This feature enhancement identifies all the customizations done to the Web

Assistant database and retains them in the course of an Upgrade or Load operation.

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Adapt for TDATE$ Remediation - MFD, Initial R2, ER-

TDATE$

Feature

This feature is an enhancement which allows the Output Manager OS 2200

component (DEPCON) to use either TDATE$ timestamp format or Modified-SWTIME

timestamp format in the Master File Directory (MFD) items, based on the Exec

configuration parameters std_modified_swtime (MFDMSWTIME) and

shared_modified_swtime (MFDSHMSWTIME). This feature also handles the SDF label

changes based on the Exec configuration parameter initial_r2_modified_swtime

(R2MSWTIME).

Detailed Description

TDATE$ timestamp format year portion will wrap on 2028/01/01 00:00:00, resulting in

ambiguous timestamps. The goal of the 2028 TDATE$ Remediation is to remove the

use of TDATE$ for all new timestamps in all Unisys products by the year 2020. The

DEPCON is adapted to determine the type of timestamp format required for the MFD

and then accordingly use either TDATE$ or Modified-SWTIME timestamps.

Log Entry Type 10400 update

Feature

The Log Entry type 10400 is updated for logging the date and time in the TIMEB

timestamp format. This update is done in-line with the 2028 TDATE$ remediation

adapt.

Detailed Description

The format of the type 10400 Log Entry has changed and the details are described

below.

The following changes are done under Enterprise Output Manager Host Log Entry

(Subtype 0).

Table 4–1.

Word Range

Description

000 – 012

Version number is changed to 3

060

Unused. Previously used to record the date and time when the

transfer began, in TDATE$ format, local base

061

Unused. Previously used to record the date and time when the

transfer was completed, in TDATE$ format, local base

062-065

The date and time when the transfer began, in TIMEB format

066-071

The date and time when the transfer was completed, in TIMEB format

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The following changes are done under Enterprise Output Manager Host Log Entry

(Subtype 1):

Table 4–2.

Word Range

Description

000 - 012

Version number is changed to 3

034

Unused. Previously used to record date and time when the

transfer began, in TDATE$ format, local base

0127-0132

The date and time when the transfer began, in TIMEB format

Features Added in Enterprise Output Manager

12.0

Support Large File Transfer from OS 2200

Feature

The new feature supports transfer of large files up to the maximum size that can be

created on OS 2200 from the Output Manager OS 2200 component to other servers

running the Output Manager software.

Description

Prior releases of Enterprise Output Manager had restrictions for file transfers by

imposing the file size limit of 262,143 tracks. Files that exceeded this limit were moved

into an error queue during the transfer process.

Customer Benefit

This feature supports transfer of large files from the Output Manager 2200

component to other servers thus, enabling users to send or receive large files without

any restrictions.

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Personalize E-mail Message Body

Feature

The new feature helps you to compose an e-mail body text by executing the

personalize statements.

Detailed Description

Prior to Release 12.0, the e-mail message body could either be part of a specific static

file or be part of a processing file. The E-mail Attribute is now enhanced to

1. Specify static text or dynamic text by using keyword substitution

2. Specify static image path or dynamically using keyword substitution

3. Set text style (font and color) and specify the file name to insert file content in the

message body.

Customer Benefit

This feature allows personalizing the e-mail message body with a static or dynamic

text, by changing the text style (font, color), inserting file content, and inserting images

or logos.

Hiding URLs of Files in the File Finder Search Result Page

Feature

The new feature hides URLs of files in the File Finder Search Result page.

Detailed Description

Prior to Release 13.0, when a user opened a file from the File Finder search result

page, the actual URL of the file appeared in the address bar. As a result, the user could

use the actual URL of the file and browse to other files posted using Web Assistant.

The encryption feature now masks or hides the URL when a user browses or

downloads a file.

Customer Benefit

This feature prevents a user from unauthorized access to files that are posted using

Web Assistant, by hiding the actual URL of these files.

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DDA Conditional Commands (“If”, “Else If”, and “Else”)

Enhancements

Feature

The new feature simplifies the task of creating command nodes. In addition, it enables

you to configure one or more conditional statements in an “If” and “Else If”

commands.

Detailed Description

Prior to Release 12.0, to create a command under the “If”, “Else If”, or “Else” DDA

commands, a user had to drag and drop the new command under the conditional

statement DDA command. Additionally, users had to configure many or nested

conditional statement DDA commands to validate statements in a complex scenario.

This feature allows user to create commands under the “If” or “Else If” or “Else” DDA

commands by eliminating the need to drag and drop. The “If” and “Else If” DDA

commands are enhanced to specify multiple conditional statements combined with

the “AND” or “OR” Boolean operator.

Customer Benefit

This feature reduces the number of steps required to create a command under the

“If”, “Else If”, or “Else” DDA commands. The commands created based on the ‘If’ or

‘Else If’ or ‘Else’ DDA commands are now automatically positioned under the

conditional statement DDA command.

The feature also allows users to configure more than one conditional statement in the

“If” and “Else If” DDA commands by using the “AND” or “OR” Boolean operator. This

reduces the number of conditional statement DDA commands and provides more

flexibility in DDA.

DDA Set Variable Enhancement - Load Mixed Text and

Keywords

Feature

The new feature enables you to set a variable consisting of strings and keyword

values.

Detailed Description

A new “Setting type” called “Dynamic string” is added that allows keyword

substitution as a variable value is set.

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Customer Benefit

This feature allows users to define a new Setting type called “Dynamic string”, which

essentially behaves as a “Setting type” of “String” and allows keyword substitution.

This feature is useful especially when users want to compose by setting a variable

made up of strings and keyword values.

Prior to Release 12.0, the users had to use a combination of variables and several

Concatenate Variable commands to achieve the desired result.

DA Convert Variable Enhancement - Get Data Type

Feature

Detects the content type of a variable or partial contents of a variable and returns a

numeric value.

Detailed Description

A new “Conversion Type” called “Get data type” is added to the Convert Variable

command. This allows in determining the content type of a variable or partial contents

of a variable as indicated in the To/From fields of the DDA Convert Variable and returns

a numeric value. Based on the contents of a variable, the following numeric values will

be returned.

Value

Contents of Variable

Tab characters or spaces or both

Numeric characters

Alphabetic characters

Alphabetic and numeric characters

Special characters

Special and numeric characters

Special and alphabetic characters

Special, numeric, and alphabetic characters

Customer Benefit

This feature allows users to determine the character mix in a variable. Based on the

numeric value returned, the users can perform further computations in different

scenarios, such as validating data for a barcode.

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Find and Replace in Configuration Explorer

Feature

Helps to quickly find an attribute or a particular text in the Configuration Explorer and

replace with the desired value.

Detailed Description

Prior to Release 12.0, there was no direct way to search for an attribute or text in the

Configuration Explorer and replace it. The Find and Replace option in the Configuration

explorer now makes it easy to search for any configuration attribute or text and

replace it with a desired value. Users can also restrict the search operation to a

specific attribute or attribute type. All the search results appear in a grid that provides

an option for the users to navigate to an attribute or its property.

Customer Benefit

This feature allows a user to quickly find an attribute or a particular text in the

Configuration Explorer, saving the time when the user wants to debug or modify that

particular attribute or text. The replace functionality eases changing multiple attributes

or text instances.

Adobe Distiller Discontinuance

Feature

Enterprise Output Manager no longer supports the use of Adobe Distiller to generate

PDF files.

Detailed Description

Unlike EOM 11.0 and earlier versions, EOM 12.0 no longer supports the use of Adobe

distiller for creating PDF files. Users can now use the Enterprise Output Manager

Integrated PDF writer feature that was introduced in EOM 10.0.

Users can contact the Unisys representative to order this no-charge feature. They may

also use a standalone PDF generator.

7845 0392–023 35

Section 5

Restrictions and Known

Limitations

You must use the same version for the Enterprise Output Manager Client and the

service it accesses. For example, an Enterprise Output Manager Release 14.2 Client

can access an Enterprise Output Manager Release 14.2 service, but not an Enterprise

Output Manager Release 14.1 service. (Note that this compatibility issue applies to

only the first two numbers in the version designation. That is, a client version of 13.1.1

will work with a server version of 13.1.2, because they are both based on the 13.1

version.)

Discontinued Support

Windows Vista

Windows Vista reaches end of life on April 11, 2017, and after this date, Microsoft is

not obligated to respond to bug fixes or provide security update. Therefore, Unisys no

longer supports the use of Enterprise Output Manager on Windows Vista. The

following are the impact:

 Starting from Enterprise Output Manager 14.0 release and beyond, Windows Vista

is not qualified with any future releases of Enterprise Output Manager.

 For all supported releases of Enterprise Output Manager, and serviced releases,

trouble reports (UCFs) may be rejected if the problem cannot be reproduced on a

supported Windows release. To maintain Engineering support, customers must

migrate to a supported Windows release.

Windows XP

Windows XP desktop reached end of life on April 08, 2014, and after this date,

Microsoft is not obligated to respond to bug fixes or provide security update.

Therefore, Unisys no longer supports the use of Enterprise Output Manager on

Windows XP. The following are the impact:

Starting from Enterprise Output Manager 11.0 release and beyond, Windows XP is not

qualified with any future releases of Enterprise Output Manager.

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 For all supported releases of Enterprise Output Manager (9.x and 10.0), and

serviced releases (6.x, 7.x, and 8.x), trouble reports (UCFs) may be rejected if the

problem cannot be reproduced on a supported Windows release. To maintain

Engineering support, customers must migrate to a supported Windows release no

later than the Windows XP end-of-life date, April 8, 2014.

Windows Server 2003

Microsoft has announced the end of life date of Windows Server 2003.

https://www.microsoft.com/en-us/server-cloud/products/windows-server-

2003/default.aspx#fbid=c87jcj6hZZV

Windows Server 2003 desktop reaches end of life on July 14, 2015, and after this date,

Microsoft is not obligated to respond to bug fixes or provide security update.

Therefore, when support for Windows Server 2003 ends, Unisys will no longer

support the use of Enterprise Output Manager on Windows Server 2003. The

following are the impact:

 Starting from Enterprise Output Manager 12.0 and beyond, Windows Server 2003

will not be qualified with any future releases of Enterprise Output Manager.

 For all supported releases of Enterprise Output Manager (9.x, 10.0, and 11.0), and

serviced releases (6.x, 7.x, and 8.x), trouble reports (UCFs) may be rejected if the

problem cannot be reproduced on a supported Windows release. To maintain

Engineering support, customers must migrate to a supported Windows release no

later than the Windows Server 2003 end-of-life date, July 14, 2015.

Windows 8

Windows 8 desktop reached end of life on January 12, 2016, and after this date,

Microsoft is not obligated to respond to bug fixes or provide security update.

Therefore, Unisys no longer supports the use of Enterprise Output Manager on

Windows 8. The following are the impact:

 Starting from Enterprise Output Manager 14.0 release and beyond, Windows 8 is

not qualified with any future releases of Enterprise Output Manager.

For all supported releases of Enterprise Output Manager and serviced releases

trouble reports (UCFs) may be rejected if the problem cannot be reproduced on a

supported Windows release. To maintain Engineering support, customers must

migrate to a supported Windows release no later than the Windows 8 end-of-life date,

January 12, 2016.

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Windows 7

Unisys no longer supports the use of Enterprise Output Manager on Windows 7. The

following are the impact:

 Starting from Enterprise Output Manager 14.1 release and beyond, Windows 7 is

not qualified with any future releases of Enterprise Output Manager.

For all supported releases of Enterprise Output Manager and serviced releases

trouble reports (UCFs) may be rejected if the problem cannot be reproduced on a

supported Windows release.

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7845 0392–023 39

Section 6

Support and Services

Unisys brings together powerful hardware and software, satellite links, multi-language

support, and 20,000 professionals to deliver round-the-clock, global service. Unisys

understands that your business simply cannot afford to wait for support. That is why

all Unisys support services are fully integrated to provide you with real-time access to

the critical information you need.

Contacting the Unisys Support Center

The Unisys Support Portal provides service and support for all Unisys clients. Prior to

obtaining support through the Unisys Support Portal, you must register at

https://login.unisyssupport.unisys.com. During the registration process, you will be

prompted to supply your Client ID number (if known), or your Installed-At (IA) number.

You can obtain your Installed-At (IA) number from the Unisys email announcing

availability of your order.

Note:

The Unisys Support Portal is best viewed with the Google Chrome web

browser.

Once submitted, you will receive response from Unisys within three business days.

To initiate a support request use either of the following ways:

 Submit a request online through the Unisys Support Portal at

https://login.unisyssupport.unisys.com. After you log on, click the Unisys Support

Portal tile to access the Unisys Support Portal. Use the portal to Create, View, and

Update incidents.

 Call the Unisys Call Reception Center (CRC). Access the Unisys Support website at

https://www.unisys.com/about-us/support.

When calling for support, supply the following information:

o Installed-At Number (reference details within the Unisys email announcing

availability of your order)

o Client name and address

o Caller name and contact number

o Product name

o Product style (if the issue you are experiencing relates to a specific product style)

o Description of problem

The CRC representative will log the incident and provide you with a Service Request

(SR) Number so that you can track problem resolution.

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If you encounter any issues when working with Unisys to open a new SR, or need to

escalate an existing SR for emergency assistance, request that the Unisys CRC

representative escalate your concern (include SR # if known) to the Unisys Support

Duty Manager.

Unisys offers a comprehensive suite of product maintenance and premium proactive

support services. To learn more about Unisys Support Services, contact your local

Unisys representative or visit: https://www.unisys.com/offerings/clearpath-

forward/clearpath-forward-services/brochure/driving-innovation-with-an-experienced-

support-partner-id-3969

Open Source and Third-Party Components

Important licensing information concerning third party and/or open source software

incorporated with the solution is located on the Unisys Product Support website at

http://public.support.unisys.com/common/ShowWebPage.aspx?id=6316&pla=ps&nav=

ps. Your download, installation, copying or use of this product constitutes acceptance

of the terms in the corresponding License and Attribution Document.

Enterprise Output Manager Services and

Training

The following are summaries of the technical services and training opportunities that

are available.

Services

The Enterprise Output Manager Services group offers a full range of technical

services, including

 Consultation services to answer site-specific technical questions.

 Installation and configuration services to create an information processing

environment tailored to your site–for example, electronic forms or assistance with

document modernization

 Conversion services to get clients up and running immediately and to maximize

cost savings–for example, help you set up the 20 percent of the print jobs that

generate 80 percent of the output.

 Migration services to help clients recently migrating to or from an IT

vendor–ensures Enterprise Output Manager is compatible with new

environments.

For more information on these services, contact your Unisys representative or send

inquiries to EOM[email protected]m.

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7845 0392–023 41

Training

Enterprise Output Manager specialists provide a variety of training options, including

on and off site hands-on training workshops as well as customized trainings.

The training workshops include a Basic Workshop, where students learn and

experience the basic user functionality of Enterprise Output manager, and an

Advanced Workshop, where students learn to apply the most advanced capabilities

that, for example, improve print and file management productivity and efficiency. See

the workshop descriptions at http://www.unisys.com/customer-education/default.asp.

On site courses or customized training can be scheduled through your Unisys

representative or with an Enterprise Output Manager Services representative, who

can be contacted by e-mail at EOMservices@unisys.com.

7845 0392–023 43

Section 7

Customer Product Information

Enterprise Output Manager Product

Information

Copies of Enterprise Output Manager product information are available through your

Unisys representative or you can access online versions of various documents from

the Enterprise Output Manager of Unisys.com:

(http://unisys.com/unisys/product/productdetail.jsp?id=1120000970006410080&pid=16

000034&sid=1120000180000010000).

After registering or logging on to the Unisys.com Web site, you can find online

versions of various documents, including the following:

 Enterprise Output Manager Newsletters

 NOGKK and TGKK Case Study

 Enterprise Output Manager Training (brochure)

 Enterprise Output Manager Services (brochure)

 Enterprise Output Manager Overview video

Online versions of the following documents are included with the Enterprise Output

Manager Release 14.0 installation media and ISO image:

 Enterprise Output Manager Help (6885 2698)

 Enterprise Output Manager Web Assistant Help (6885 2953)

 Alert Explorer Help

 Alert Filter Editor Help

 Alert Policy Editor Help

 (only for OS 2200 and MCP system customers) ClearPath Enterprise Servers

Enterprise Output Manager for ClearPath OS 2200 and ClearPath MCP

Configuration and Operations Guide (7850 4362)

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7845 0392–023 44

Documentation Updates

This document contains all the information that was available at the time of

publication. Changes identified after release of this document are included in problem

list entry (PLE) 19207820. To obtain a copy of the PLE, contact your Unisys

representative or access the current PLE from the Unisys Product Support Web site:

http://www.support.unisys.com/all/ple/19207820

Note:

If you are not logged into the Product Support site, you will be asked to do

so.

7845 0392–023 45

Section 8

Ordering Procedure

Overview

The following methods are available for obtaining pricing information and ordering new

or upgrade versions of Enterprise Output Manager:

 Method 1: Unisys representatives can use the Unisys U-ACT application (a

Windows application). U-ACT has been updated with the most current Enterprise

Output Manager information, including software licensing, upgrades, discounts,

and optional tools, and there are convenient links to Enterprise Output Manager

documents and interim correction pages on Unisys.com.

 Method 2: Customers with software subscriptions or Unisys representatives in

the U.S. can send an email to [email protected].

The most current Enterprise Output Manager software will be ordered, unless a

different release level is specified on the order. Both methods of ordering Enterprise

Output Manager software require you to specify the quantity of the desired Enterprise

Output Manager editions.

Subscription Pricing

Subscription styles are available that alleviate the cost and time to reorder major

upgrade versions of Enterprise Output Manager Release 12.0. Notification of major

Enterprise Output Manager upgrades will be sent to you with an easy-to-reply request

for future upgrades. This process provides the following benefits:

 Subscriptions alleviate the difficulty of justifying the cost of an upgrade that was

not included in annual budgets.

 Users will be provided with timely updates and upgrades so that they are always

up to date on the latest version of products and have access to new

enhancements and features.

 Subscription pricing is the most cost effective way of staying current with new

Enterprise Output Manager feature releases.

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Interim Corrections

After installing Enterprise Output Manager, access the Unisys Product Support Web

site at http://www.support.unisys.com to obtain the latest interim corrections for the

installed level when there is a maintenance agreement in effect.

For a list of resolved software issues included with this release, see the PLE database

(Note that the PLE database lists all Enterprise Output Manager fixes under the former

product name, “DEPCON.”) To obtain copies of PLEs, access the Unisys Support

Online (USO) Web site at http://www.service.unisys.com.

Enterprise Output Manager Editions

Each installed instance of the Enterprise Output Manager service requires a license.

Each license includes a nontransferable, single-user copy of Enterprise Output

Manager. The following editions of Enterprise Output Manager are available.

Enterprise Edition

The Enterprise Edition provides significantly greater performance capability than the

other editions, especially when installed on a multi-processor system. The Enterprise

Edition manages printers of any speed—specifically, high-performance Windows and

TCP/IP printers that print greater than 70 pages per minute (ppm). The Enterprise

Edition provides the best performance and capability of the Enterprise Output

Manager editions. Remote client access is limited only by the capability of the system

and communications of where the Enterprise Output Manager service is installed.

Similarly, given sufficient system resources, this edition can support up to 25

concurrent printers, 25 concurrent transform jobs, 50 communication listening paths

(inbound) and 50 communication sending paths (outbound), and thousands of enabled

printers.

Department Edition

The Department Edition is used when more than one of a type of printer is required

but does not have to support high volumes of data or high-speed printers. The

Department Edition manages printers of speeds not to exceed 70 ppm, including

Windows and TCP/IP printers. This edition limits client access to 5 concurrent remote

applications*, 5 concurrent print jobs, 4 concurrent transform jobs, 5 inbound and 5

outbound communications paths, and up to 50 enabled printers.

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Professional Edition

The Professional Edition has two primary uses: First, for end users who want to view

and possibly reprint all or parts of backup files created by another Enterprise Output

Manager system. And second, an administrator (the person who maintains the

Enterprise Output Manager configuration) may use it to test new configurations on a

workstation before updating the production Enterprise Output Manager system. The

Professional Edition manages one of each type of printer configurable in Enterprise

Output Manager, including one Windows printer and one TCP/IP printer, where

physical printers are not to exceed 40 ppm. This edition limits client access to 1

concurrent remote application*. There is no limit to the number of client applications

that may run on the same PC as where the Enterprise Output Manager service is

installed. Further, this edition limits access to 1 concurrent print job, 1 concurrent

transform job, 1 inbound and 1 outbound communications path, and 1 of each type of

printer.

* A “remote application” is defined as a single instance of an Enterprise Output

Manager client running on a remote computer or an application using the Enterprise

Output Manager .NET API running on a remote computer. If two Enterprise Output

Manager clients are started by one user on one remote computer and an Enterprise

Output Manager .NET API application is also running on the same remote computer,

that counts as three remote applications.

The following table summarizes the differences among the editions.

Professional

Edition

Department

Edition

Enterprise

Edition

Printer speed

< 40 ppm

< 70 ppm

Any speed printer

Client application

access

1 remote application;

unlimited applications

may run on the same

PC as the service

5 remote applications;

unlimited client

applications that run

on the same PC as the

service

No limit; up to

capacity of available

resource

Concurrent print jobs

25 maximum, up to

capacity of available

resource

Concurrent transform

jobs

25 maximum, up to

capacity of available

resource

Concurrent incoming

connections utilizing

any number of

Listening Paths

Concurrent transfers

utilizing any number of

Sending Paths

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Total E-mail Accounts

that can be configured

in Options - E-mail

Receive

Enabled printers

1 of each type

50 of each type

No limit; up to

capacity of available

resource

Enterprise Output Manager Host Software

In addition to Enterprise Output Manager software, appropriate host software is

required for managing printed output from ClearPath MCP systems and OS 2200

systems.

Enterprise Output Manager for ClearPath MCP

Enterprise Output Manager for ClearPath MCP delivers print files from MCP systems

to one or more Enterprise Output Manager servers. Enterprise Output Manager for

ClearPath MCP is now packaged with the Print System (PrintS) software. There is no

longer separate media for the Enterprise Output Manager software.

Enterprise Output Manager for ClearPath OS 2200

Enterprise Output Manager for ClearPath OS 2200 delivers print files from OS 2200

systems to one or more Enterprise Output Manager servers.

ClearPath Servers

The Integrated Operating Environment (IOE) software for ClearPath servers includes

 One license and media for the appropriate Enterprise Output Manager host

software

 One license and media for the Enterprise Output Manager Department Edition

Enterprise Output Manager Release 12.0 is available with ClearPath OS 2200 Release

16.0 and it will be available with the ClearPath MCP Release 17.0. If you have

purchased a subscription for the ClearPath software IOE and have a current

maintenance contract, upgrades to the bundled software are included at no additional

charge.

Notes:

 The Enterprise Output Manager Department Edition can be upgraded to the

Enterprise Edition by purchasing the appropriate Enterprise Edition upgrade.

 Additional licenses for Enterprise and/or Department Editions are available for

purchase.

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Data Dependent Attribute (DDA) Designer

Key and Web Assistant

Enterprise Output Manager DDA Designer Key and Web Assistant are available in one

of two optional, separately priced packages:

 DDA Designer and Web Assistant package – Licensing is a single, nontransferable

user copy of each of the two tools: DDA Designer Key and Web Assistant.

 DDA Designer Key – Licensing is a single, nontransferable user copy of the DDA

Designer Key.

DDA Designer

Once the DDA Designer key is installed by a user, Data Dependent Attributes (DDA)

can be created and accessed by that user from the Enterprise Output Manager

Configuration Explorer. DDA Designer is used for advanced document modernization

and reformatting; for example, to move and manipulate print data based on the

content and location of the data in a print file. With DDA, you can customize print data

without changing the application program that produced the data. Options include

loading electronic forms, changing fonts, moving or discarding text, and printing

PostNet bar codes. Any Enterprise Output Manager system can use DDAs created by

another Enterprise Output Manager system. DDA Designer is not needed for

electronic forms if the print file is already correctly formatted to fit the form – usually

because the electronic form is an exact image of a previous “real” preprinted form.

The DDA Designer is installed on the client and is licensed based on the number of

individual users (developers). 5 developers = 5 licenses of DDA Designer.

Web Assistant

A Web site and administration tool that is generally installed on a Windows Web

Server running IIS for Web services. The installation of an Enterprise Output Manager

edition (Enterprise, Department, or Professional) is not required on the Web Assistant

workstation. Web Assistant receives any type of files from Enterprise Output

Manager servers, and posts these files to the Web. Users can then search for and

view Enterprise Output Manager-created files using their Web browsers. While Web

Assistant can be used to post any type of file, it is commonly used to post PDF files.

To create PDF files, Unisys recommends to use Enterprise Output Manager PDF

Writer (to be ordered separately and installed). Other PDF creation software such as

Amyuni PDF Converter and Win2PDF can still be used to create PDF files; however,

any product issues are the responsibility of the appropriate vendor.

Whereas the DDA Designer feature is licensed for each user (developer), the

Web Assistant feature runs on the Enterprise Output Manager server. When ordering

the Web Assistant feature, always include one copy for each licensed copy of

Enterprise Output Manager where these components are installed.

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PDF Writer

The Enterprise Output Manager PDF Writer is an orderable no-cost component that

enables you to create and print PDF files using integrated PDF Writer driver. Using this

component, you can

 Print a PDF file

 Compress the content of the file

 Optimize the PDF file for faster Web viewing

 Create a PDF file with 128-bit encryption

 Create a PDF file with PDF/A compliance

 Configure image compressions

 Embed fonts in a PDF file

 Set usage permissions in the PDF file

 Set watermark for the PDF file

 Set metadata for the PDF file

This component enables you to configure various printers with different settings and

generate PDF files simultaneously.

Note:

If the Amyuni PDF Converter or Creator software is already installed on your

system, you must decide on one of the following options:

 Continue with the Amyuni PDF Creator software on the existing license terms

that you have with Amyuni, or

 Install the Enterprise Output Manger PDF Writer

You cannot install both the software— Enterprise Output Manger PDF Writer and

Amyuni PDF Converter—on your system. If you decide to install the Enterprise

Output Manager PDF Writer, you must uninstall Amyuni PDF Converter or Creator

first, and reboot your system before installing the Enterprise Output Manager PDF

Writer. This is because the Enterprise Output Manager PDF Writer internally uses

the Amyuni PDF Converter driver, and the Windows spooler can use only one

version of Amyuni PDF Converter driver at a time.

After a successful installation of the Enterprise Output Manager PDF Writer, if a

new version of the Amyuni PDF Converter driver is available, the next Windows

Update may show an optional update of the Amyuni PDF Converter driver. This is an

optional update and you can ignore or install it. Unisys will be releasing the

Enterprise Output Manager PDF Writer with the latest driver during each major

release of Enterprise Output Manager.

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Secure E-mail

The Enterprise Output Manager Secure E-mail is an orderable no-cost component that

enables the use of secure e-mail. This component allows signed and encrypted e-mail

messages to be sent using the SMTP protocol. You can receive these secure

messages using the IMAP protocol. If the e-mail messages are unsigned and

unencrypted, these messages can be sent and received even if this component is not

installed.

X.509 certificates need to be installed for the e-mail addresses to send or receive

signed or encrypted e-mail messages. You can install these certificates in the same

computer as the Enterprise Output Manager service or in the Microsoft Active

Directory.

SFTP ADD ON

The Enterprise Output Manager SFTP ADD ON is an orderable no-cost component that

enables you to transfer files using SFTP.

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*78450392-023*

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