PB-3-IP

• Discreet compact design

• Built-in microphone for silent monitoring

• 2 Amp relay contacts for SL-2 strobe light control, etc.

• SIP compliant (see DOD 944) for list of compatible phone

systems and cloud providers

• Outbound Proxy, Authentication ID, Peer to Peer, VLAN

Tagging

• PoE powered (class 1, <4 Watts)

• Automatic Noise Canceling (ANC) feature for proper operation

in noisy areas

• VoIP eliminates the need for “Push to Talk” mode

• Network downloadable firmware

• Non-volatile digital announcer with 28 seconds of memory

• Handsfree operation

• Dials up to 5 emergency numbers

• Cycles through backup phone numbers on busy or no-answer

• Hangs up on busy signal, time-out or call ended signal

• Extended temperature range (-40°F to 140°F)

• Optional PB-100 Polling System available (DOD 232)

• Optional SL-2 (DOD 242) or BLK-4-EWP (DOD 654) strobe

light kits available

• Diagnostics for testing microphone, speaker, and relay

• Also available with analog telecom interface, see model PB-3

for more information (DOD 239)

Power: PoE class 1 (<4 Watts)

Maximum Sound Pressure: 86 dB SPL @ 1m

Dimensions: See Installation and Specifications

Operating Temperature: -40°F to 140°F (-40° C to 60° C)

Humidity: 5% to 95% non-condensing

Audio Codecs: G711u, G711a, G722

Network Compliance: IEEE 802.3 af PoE, SIP 2.0 RFC3261,

100BASE-TX with auto cross over

Regulatory Compliance: CE, FCC Part 15 and Canada

ICES-003 Class A

Connections: (1) RJ45 10/100 Base-T, (3) gel-filled butt

connectors

Features

Applications

Specifications

VoIP Panic Button with User Recorded ID Message

• K-12 classrooms

• College classrooms

• Courtrooms

• Bank tellers

• Silent holdup alarm dialer

• Gas stations

• Motel reception desks

• Convenience stores

• All night restaurants

• Casinos

Model PB-3-IP is an VoIP Emergency Phone Panic Button designed to mount under

a desk or countertop and provide a quick and reliable way to make a silent

emergency call. The called party can silently monitor the situation or engage in two-

way handsfree communication by entering a touch tone “#”.

The PB-3-IP functions as a SIP end point connecting with a single CAT 5/6 cable

from your POE switch. The unit can be programmed from any PC on the same LAN

or remotely using a static IP address.

The PB-3-IP dials up to 5 emergency numbers and can be programmed to

automatically deliver a digital voice announcement and / or an optional DTMF touch

tone code to identify the location of the emergency call. The red LED integrated into

the push button will light, indicating that an emergency call is in progress.

Installation requires the assistance of a Network Administrator / IT Technician.

www.VikingElectronics.com

Information: 715-386-8861

PRODUCT

MANUAL

Designed, Manufactured and Supported in the USA

PB-3-IP

VoIP Emergency Phone

Panic Button

February 9, 2021

SECURITY &

COMMUNICATION

VIKING

VoIP SIP System Compatibility

For compatibility and vendor specific detailed configuration instructions, see the Viking VoIP

SIP System Compatibility List, DOD 944. To open and download this PDF file:

1. Go to www.vikingelectronics.com

and enter 944 in the search box

2. Click Application Note (DOD 944)

to open and download the PDF

Scan the QR code below to open

and download the Viking VoIP

SIP System Compatibility List

- OR -

Important: Exclusion from this list means only that compatibility has not been verified, it does not mean

incompatibility. If you have questions, please call Viking Electronics at 715-386-8861.

Definitions

Client: A computer or device that makes use of a server. As an example, the client might request a particular file from the server.

DHCP: Dynamic Host Configuration Protocol. In this procedure the network server or router takes note of a client’s MAC address and

assigns an IP address to allow the client to communicate with other devices on the network.

DNS Server: A DNS (Domain Name System) server translates domain names (ie: www.vikingelectronics.com) into an IP address.

Ethernet: Ethernet is the most commonly used LAN

technology. An Ethernet Local Area Network typically uses twisted pair wires to

achieve transmission speeds up to 1Gbps.

Host: A computer or device connected to a network.

Host Name: A host name is a label assigned to a device connected to a computer network that is used to identify the device in various

forms of network communication.

Hosts File: A file stored in a computer that lists host names and their corresponding IP addresses with the purpose of mapping addresses

to hosts or vice versa.

Internet: A worldwide system of computer networks running on IP

protocol which can be accessed by individual computers or networks.

IP: Internet Protocol is the set of communications conventions that govern the way computers communicate on networks and on the

Internet.

IP Address: This is the address that uniquely identifies a host on a network.

LAN: Local Area Network. A LAN is a network connecting computers and other devices within an office or building.

Lease: The amount of time a DHCP

server reserves an address it has assigned. If the address isn’t used by the host for a period of

time, the lease can expire and the address can be assigned to another host.

MAC Address: MAC stands for Media Access Control. A MAC address, also called a hardware address or physical address, is a unique

address assigned to a device at the factory. It resides in the device’s memory and is used by routers to send network traffic to the correct

IP address. You can find the MAC address of your PB-3-IP phone printed on a white label on the top surface of the PoE LAN port.

Router: A device that forwards data from one network to another. In order to send information to the right location, routers look at IP

Address, MAC Address and Subnet Mask.

RTP: Real-Time Transport Protocol is an Internet protocol standard that specifies a way for programs to manage the real-time transmission

of multimedia data over either unicast or multicast network services.

Server: A computer or device that fulfills requests from a client. This could involve the server sending a particular file requested by the

client.

Session Initiation Protocol (SIP): Is a signaling communications protocol, widely used for controlling multimedia communication sessions

such as voice and video calls over Internet Protocol (IP

) networks. The protocol defines the messages that are sent between endpoints,

which govern establishment, termination and other essential elements of a call.

Static IP Address: A static IP Address has been assigned manually and is permanent until it is manually removed. It is not subject to the

Lease

limitations of a Dynamic IP Address assigned by the DHCP Server. The default static IP Address is: 192.168.154.1

Subnet: A portion of a network that shares a common address component. On TCP/IP networks, subnets are defined as all devices

whose IP addresses have the same prefix. For example, all devices with IP addresses that start with 100.100.100. would be part of the

same subnet. Dividing a network into subnets is useful for both security and performance reasons. IP networks are divided using a subnet

mask.

TCP/IP: Transmission Control Protocol/Internet Protocol is the suite of communications protocols used to connect hosts on the Internet.

TCP/IP uses several protocols, the two main ones being TCP and IP. TCP/IP is built into the UNIX operating system and is used by the

Internet, making it the de facto standard for transmitting data over networks.

TISP: Telephone Internet Service Provider

WAN: Wide Area Network. A WAN is a network comprising a large geographical area like a state or country. The largest WAN is the

Internet

Wireless Access Point (AP): A device that allows wireless devices to connect to a wired network using Wi-Fi, or related standards. The

AP usually connects to a router (via a wired network) as a standalone device, but it can also be an integral component of the router itself.

Wireless Repeater (Wireless Range Extender): takes an existing signal from a wireless router or access point and rebroadcasts it to

create a second network. When two or more hosts have to be connected with one another over the IEEE 802.11 protocol and the distance

is too long for a direct connection to be established, a wireless repeater is used to bridge the gap.

Features Overview

Rear (PCB) View of PB-3-IP

Emergency Phone

Viking model SL-2

shown (not included),

see DOD 242

MAC:

18E80FXXXXXX

asdesaxtff

N.C. (Gray)

N.O. (Yellow)

COM. (Blue)

Optional 2 Amp Relay

Output Contacts

(2A@30VDC/ 250VAC max)

* 3 Gel-Filled Butt

Connectors (included)

Red

Black

- Black

+ Red

LED

Panic Button

Speaker

Microphone

MAC Address Label: The MAC

address is a unique 12 digit number

used by routers to send network

traffic to the correct IP address.

PoE LAN Port 10/100, PoE Class

1 (<4 Watts): Connect to your LAN

via RJ45 plug and CAT5 or greater

twisted pair wire.

Yellow Network Status LED:

Lights steady to indicate power

and data link. Blinks to indicate

network activity.

Green Unit Status LED

Yellow

Ring Terminal

(included)

** Earth

Ground

(optional)

* Note: The gel-filled (water-tight) butt connectors are designed for insulation displacement on 19-26 gauge wire with a

maximum insulation of 0.082 inches. Cut off stripped wire ends before terminating.

** Note: To increase surge protection, loosen the PCB mounting screw and fasten a wire with ring terminal (included) from

the mounting screw to Earth Ground (grounding rod, water pipe, etc.)

Installation and Specifications

VIKING

FRONT VIEW

3.08

5.75

1.05

Panic Button

with red backlit

Call Connected LED

SIDE

VIEW

MOUNTING PLATE

DIMENSIONS

0.30 diameter

countersunk

mounting hole

3.28”

3.90”

2.92”

2.52”

5.32”

0.78” diameter

wire exit hole

0.63”

Mount with

this arrow

towards top

of chassis

0.20 x 0.43

mounting slot

(4) 0.20

diameter

mounting

holes

Microphone

BOTTOM

VIEW

Speaker

0.313”

Radius

Set Screw

Dimensions: 5.75” x 3.08” x 1.05” (146 mm x 78 mm x 27 mm)

Material: 0.048” (18 gauge) steel

Finish: Black fine textured powder paint

Shipping Weight: 2.5 lbs. (1.3 kg)

Connections: Gel-filled butt connectors

Mounting: Surface mount under desks, under counter tops, to walls, posts or single gang electrical boxes. Attach mounting plate in

desired location. Attach wires then fasten cover to mounting plate with provided 8-32 set screws.

Typical Installation on SIP Based VoIP Phone System

PC Requirements

PC Programming

Download and install the programming software

1. Go to www.vikingelectronics.com and enter PB-3-IP in the search box

2. Click PB-3-IP in the search results

3. Scroll down the page to Downloads, click IP Programming Software

4. Install the programming software by saving or opening the file and then clicking on setup Viking IP

Programming.exe

5. Follow the prompts on your screen to complete software installation

6. To start the Viking IP Programming application, click on the Viking IP Programming icon on your desk

top. The Main screen will appear, allowing the user to program any PB-3-IP connected to that LAN.

Note: PC must be connected to the same LAN as the PB-3-IP.

• IBM compatible personal computer with:

Windows 7, 8 or 10

• Adobe Acrobat Reader 8 or higher

•

PB-3-IP hardware

• Available LAN with PoE (class 1, < 4 watts)

• Ethernet cable ( CAT5 min.)

• 1 MB minimum free hard drive space for installation

• 16MB of free physical RAM

Optional

PoE Injector

(If VoIP PBX does

not have PoE)

Optional

Switch / Hub

(Extends range of cable, keeps

1 Gbps network speed for other

equipment on network)

SIP VoIP PBX

PC with

SIP Server

Software

100m (328 ft) maximum*

Viking

supplies

Customer’s

Responsibility

Internet

10/100 Mbps

Maximum

Viking

PB-3-IP

Emergency

Phone

* Note: A PoE extender can be used for an additional 100 meters per extender. For longer runs

(up to 2 km / 1.2 miles) a ethernet to fiber media converter can be used.

B. Manually Muting SIP/Network Failure Alarm Beeps (3 beeps repeated every 30 seconds)

With the unit connected and powered (Green LED on and Yellow LED off or blinking) it will output 3 beeps every 30

seconds and turn the Panic Button LED on and off once per second indicating a SIP registration failure, failure to receive

an echo reply from a pinged gateway or Ethernet connection failure. You can manually disable the beeps by pressing

and holding the Panic Button for 5 seconds (2 beeps will then be heard) or by clicking the “Mute Alarm Until Next Failure”

tab in the Viking IP programming software. The Panic Button LED will continue to flash allowing you to troubleshoot the

failure.

A. Connect / Disconnect

Open the “Viking IP Programming” software on the PC and the start screen shown below will appear. Any Viking IP

phones that are connected to the network will appear on the list. Simply select the PB-3-IP on the list and click on the

“Connect” button at the bottom or double click the selected phone. If the security code of the selected phone is still set

to default (845464), the PC software will not require entering a security code to connect to the phone. PB-3-IP have a

default name of “VIKING_MK64_Vik02”, so if many phones are connected to the same network that all have the default

name, MAC addresses must be used to identify each phone.

When finished programming, click on the “Disconnect” button at the bottom. Closing the program will also automatically

disconnect the unit.

C. Configuring the PB-3-IP Network Settings

Step 1.

Open the “Viking IP Programming” software on a windows PC that is connected to the same LAN as the PB-3-IP phone

to be programmed.

Step 2.

The window in the upper left corner of the menu will show you each PB-3-IP phone that is connected to that LAN.

Select the unit with the same MAC address shown on the label located on the top of the Ethernet connector on the

PB-3-IP phone.

Step 3.

Click the “Connect” button. If a pop up window appears, enter the unit’s security code (factory set to 845464) then click “OK”.

Step 4.

The program will then read and display the PB-3-IP phone’s IP and programming settings.

Step 5.

Click on the “IP Settings” tab.

Step 6.

Select the appropriate value Static IP Settings or DHCP for “Set Unit IP Address via”. Note: changing the IP address will

cause you to have to reconnect to the unit. Enter the values for the fields in “if DHCP fails” or “Static IP Settings” as needed.

Step 7.

Set the “Unit Name”, “Logging / Time Server Settings” as needed.

Step 8.

Select Peer-Peer in the “SIP Server / Peer to Peer Settings” to use the unit in Peer to Peer mode. Select Server to register

with a SIP registrar server and fill in the “Outbnd Proxy” (SIP Outbound Proxy Server Address, “ip:port”), “Authentic. ID”

(SIP Authentication ID), “Username” (SIP Username, <string>), “Password” (SIP Password), and “Caller ID” (SIP Caller

ID) with values from your VoIP provider.

Example 2: Cloud Based

Service Provider

(Voip.ms)

Example 3: Cloud Based

Service Provider requiring

Outbound Proxy and

Authentication ID (

Ring Central)

Example 1: On-Premise SIP

Phone System

(Panasonic TDE 100/200)

E. Manually Resetting the Security Code to Enter Programming

F. Manually Resetting All Network Parameters to Factory Default

Step 1. Power down the PB-3-IP phone by disconnecting the LAN Cable (RJ45 plug).

Step 2. Press and hold the Panic button, then reconnect the LAN Cable (RJ45 plug).

Step 3.

Continue to hold t he Panic button until you hear 2 beeps, (approximately 6 seconds). Continue to hold Panic button until you hear 4

more beeps, approximately 6 seconds later, then release the button. The Panic Button LED will remain off for the first 3 seconds, flash

slowly for 3 seconds (2 beeps), fast flash for 6 seconds (4 beeps), then light steady indicating when to release button.

Step 4. You can now enter programming by following the steps in section A.

Step 1. Power down the PB-3-IP phone by disconnecting the LAN Cable (RJ45 plug).

Step 2. Press and hold the Panic button, then reconnect the LAN Cable (RJ45 plug).

Step 3.

Continue to hold Panic button until you hear 2 beeps, (approximately 6 seconds). Then release the button. The Panic Button LED will

remain off for the first 3 seconds, flash slowly for 3 seconds then fast flash (after 2 beeps), indicating when to release button.

Step 4. The security code is now reset to 845464 (factory default).

Step 5. You can now enter programming by following the steps in section A.

Step 1. Click on the “VLAN” tab

Step 2. Disable or enable VLAN tagging by setting the value of “VLAN Tagging”.

Step 3. Set the VLAN tag ID by selecting an integer (1 to 4094) in “ID for all packets”.

Step 4.

Set the Priority Code Point (PCP) value for all not SIP and RTP packets in the “PCP for all packets” input (0 is default, priorities are

from low to high: 0, 1, 2, 3, 4, 5, 6, 7). Set the “PCP for SIP packets” (3 is default). Set the “PCP for RTP packets” (5 is default).

D. Configuring PB-3-IP VLAN Settings

Programming Features Index

DESCRIPTION Section Page

Connect/Disconnect A 7

VLAN Settings D 9

Unit Name 1 11

SIP Server 2 11

Peer to Peer Settings 3 11

Outbound Proxy 4 11

Authentication ID 5 11

Emergency Phone Numbers 7 12

Security code (factory set to 845464) 8 12

ID Number 9 12

Access Code (1 - 6 digits, blank = disabled, factory set to Disabled) 10 12

Audio File 11 13

Recording Emergency Announcement from a phone 12 13

Internal / External Relay (factory set to Internal) 13 13

Relay Mode (Door Strike, Outbound Call, Inbound / Outbound Call, Doorbell, Ring, Ring Flash, Alarm, factory set to Door Strike)

14 14

Relay Activation Command (1 or 2 digits, factory set to QQ) NOTE: Relay Mode must be set to Door Strike

15 14

Relay Activation Time (0.5 - 99 sec, factory set to 5 sec) 16 14

Relay Buzz Volume (1 - 3 or Disabled, factory set to 3) 17 14

Relay Latch Commands (Enabled or Disabled, factory set to Enabled) NOTE: Relay Mode must be set to Door Strike 18 14

Alternating Switch Action (factory set to Disabled) 19 15

Speaker Mode (ON, OFF / Silent Monitor or OFF until Answered, factory set to OFF / Silent Monitor) 20 15

Speaker Volume (0 - 9, factory set to 5) 21 15

Ring Volume (0 - 9, factory set to 5) 22 15

Microphone Volume (0 - 9, 0 = Auto, factory set to 5) 23 15

Talk/Listen Delay (VOX) (0.1 - 0.9 seconds, factory set to 0.5 seconds) 24 15

In-Band Audio Call Progress (Enabled, Disabled, factory set to Enabled) 25 15

In-Band Audio Detect Sensitivity (1 - 9, 1 = minimum, 9 = maximum, factory set to 5, power cycle unit after setting) 26 15

Repeat Announcement Option (factory set to 1) 27 15

Lap Counter ( 1 - 9 or Disabled, factory set to Disabled) 28 16

Call Length Time Out (disabled or 1 - 9 minutes, factory set to Disabled) 29 16

Inbound Call Mode (Disabled, Auto Answer, Auto Answer-Secure, Ring, Ring with AGC, factory set to Auto Answer) 30 16

Ring Cadence (factorty set to Normal Ring, 2 seconds on 4 seconds off) 31 16

Dial Next Number on RNA (Ring No Answer) (disabled, 1 - 9 = number of rings, factory set to 7) 32 17

Dial Next Number on Busy (disabled or enabled, factory set to enabled) 33 17

Send ID Numbers as (RFC 2833 or In Band DTMF, factory set to RFC 2833) 34 17

Panic Button LED Mode (OFF, Entry Phone, Emergency Phone or Emergency Outbound only, factory set to Emergency Phone) 35 17

Panic Button LED Control (Automatic or enter Q to light, factory set to Automatic)

36 17

Mute Current / Next Alarm 37 18

Permanent Alarm Mute (factory set to Alarm Tones Enabled) 38 18

IP Firmware 39 18

Unit Firmware 40 18

Import/Export 41 18

Clear Phone Settings 42 18

Clear IP Settings 43 18

Diagnostics (used to check mic, speaker and relay operations) 44 18

3. Peer to Peer Settings

When set to the Peer to Peer mode, a SIP server is not used. The PB-3-IP will register to itself. Applications for the

Peer to Peer mode are very limited, as the PB-3-IP is only able to call other IP phones or SIP devices that are on the

same LAN. The PB-3-IP can not call analog extensions, digital phone extensions, telephone numbers that are outside

the phone system or another handsfree Viking IP device in this mode (see note below). To use the unit in the Peer to

Peer mode, change the drop-down in the “SIP Server / Peer to Peer Settings” from “Server” to “Peer to Peer”, a

Username must be assigned (can be any alpha/numeric string up to 31 characters) and the unit should be programmed

with a static IP address. Here is an example to show how the calling process works:

PB-3-IP Destination IP Phone

IP Address 192.168.210.1 192.168.210.3

Extension Number N/A 200

Username Viking1 N/A

PB-3-IP calling the IP phone – you populate the first phone number field with [email protected] (the extension number

you are trying to call + @ + the IP address of the extension you are calling).

The IP phone calling the PB-3-IP – a button on the IP phone is configured to dial [email protected] (the Username

assigned in the PB-3-IP + @ + the IP address of the PB-3-IP).

Note: A Viking handsfree IP Device calling another Viking handsfree IP Device is not recommended.

6. Register Fails (No Action, Re-Resolve or Alternate Server)

4. Outbound Proxy

If your SIP provider requires an outbound proxy IP address enter it in the Outbnd Proxy field. If outbound proxy is not

required leave this field blank.

5. Authentication ID

If your SIP provider requires Authentication ID, enter it in the Authentic. ID field. If Authentication ID is not required,

leave this field blank.

2. SIP Server

1. Unit Name

Up to a 31 character unit name can be assigned to the PB-3-IP Phone being programmed.

Programming Features

In the event the registration with the server is lost, you can program the unit to take no action, re-resolve using the

current SIP server or register to an alternate SIP server. If an alternate server is not available, the Re-resolve option

provides the best reliability. If switching to an alternate server is desired, enter the IP address of the alternate server in

the field to the right of the Register Fails drop-down box. The same SIP credentials are used when registering with the

alternate SIP server. Note: With an alternate SIP server IP address programmed, the IP address for the SIP server and

alternate SIP server will be limited to 31 characters.

Enter the IP address or URL of your SIP server or service provider in this field. The SIP server IP address is limited to

74 characters. Note: If an alternate SIP server IP address is programmed, the IP address for the SIP server and

alternate SIP server will be limited to 31 characters each.

7. Emergency Phone Numbers

Note: Up to 79 digits can be stored in each of the 5 speed dial phone number positions.

The number programmed in the first location under “Emergency Numbers” is the telephone or extension number that is

dialed when the panic button is pressed. Additional numbers (if programmed) will be dialed when there is no answer and

the Dial Next No. on Ring No Answer feature is enabled. The PB-3-IP

Phone will also detect busy and move on (Dial Next

Number on Busy Enabled). The PB-3-IP Phone will cycle through the programmed Emergency numbers until answered.

The security code allows the user/installer to program the PB-3-IP phone. Programming can be done by way of a PC

and Viking IP Programming software or limited programming can be done using the touch tone program mode. If the

security code of the PB-3-IP is still set to default (845464), the PC software will not require entering a security code to

connect to the phone. It is recommended however, that the factory set security code be changed.

Factory Setting: 845464 Note: The security code must be 6 digits and cannot include a Q or a #.

Note: A majority of the features below can also be Touch Tone (In-Band DTMF) programmed, see DOD 949.

8. Security Code

The ID Number (1 - 6 digits) is used by emergency personnel to identify the location of the caller and is given out when

the receiving party presses a Q. This ID number is transmitted as In-Band DTMF or RFC 2833. This can be cleared out

by leaving the field blank. Factory Setting: 987654 (RFC 2833 format)

9. ID Number:

10. Access Code

The Access Code adds basic security on inbound calls in the Auto Answer – Secure or Auto Answer Inbound Call Modes.

It is useful for installations where only select personnel are allowed to monitor audio or control the relay of the PB-3-IP.

The code can be 1 to 6 digits in length, can not contain a “Q” or “#” or match the numbers used for the security code.

Once programmed, simply call the PB-3-IP phone, the unit will automatically answer the line and output 1 beep. You

can then enter the programmed 1 to 6 digit Access Code and 2 beeps will be heard. Communication with the PB-3-IP

is now established and/or touch tone commands can be dialed to control the relay.

On outbound calls from the PB-3-IP, the Access Code does not need to be entered prior to monitoring the PB-3-IP’s

audio or controlling the relay. If however, emergency personnel may be calling back to the PB-3-IP, they will need to

enter the Access Code or the call will be dropped after 10 seconds. Information about the requirement to enter a valid

Access Code could be included in the PB-3-IP’s voice announcement to remind emergency personnel to enter the

Access Code. Factory Setting: Disabled

13. Relay Internal / External

With the relay set to “Internal” the PB-3-IP Phone will activate its on board relay for door strike / gate control. The Relay

should be set to “External” for higher security installations when using a Viking remote model RC-4A relay controller

to activate the door strike / gate controller (see DOD 582). Factory Setting: Internal

The PB-3-IP Emergency Announcement can be uploaded with any user edited WAV file. See “WAV File Guidelines”

below. Alternatively the announcement can be recorded via a telephone call (See section 12 below).

WAV File Guidelines:

Note: Applications such as Sound Forge, Audacity, and Windows Sound Recorder can be used to create the WAV files.

11. Audio File (optional)

1. The WAV file should be 8 or 16 bit PCM mono or stereo.

2. Sampling rates of 8k,16k or 32kHz are acceptable.

3. The WAV file may be stereo or multi-channel, but only the Left Channel will be loaded.

4. When saved, wave files will be converted to 8KHz, mono, 16 bit, PCM.

5. The internal flash memory can hold up to 28 seconds of recorded audio.

12. Recording Emergency Announcement from a Phone

Step 1. Call into the PB-3-IP with a Touch Tone phone and access programming by entering the security code (845464 is the factory default).

Step 2.

Enter Q4, wait for the tone and then begin recording (28 seconds of record time is available).

Step 3. Enter # to stop the recording. Playback (for reviewing) is automatic.

Step 4.

Enter Q5 to review the announcement again.

Step 5.

If you choose to not use a voice announcement, enter Q 3 to clear the recording.

Example: “Emergency, Hudson High School classroom 243 needs assistance. Press the asterisk (Q) key on your telephone to hear this

announcement again. Press “#” key for two-way communications. ”

When set to “Enabled” the Operation Commands (Q0 to Q1) to Un-Latch or Latch the relay are enabled. These can be

entered on a Inbound call after the access code is dialed (if programmed).

When set to “Disabled” the Operation Commands (Q0 to Q1) to Un-Latch or Latch the relay are disabled. Disabling the

Latch commands can be useful in applications where you want to eliminate the possibility of inadvertently entering a

latch command leaving a gate open/closed, etc. Factory Setting: Enabled

18. Relay Latch Commands

The relay activation tone is a buzzing sound that is heard from the speaker when the door strike relay is activated.

After the called party enters the correct relay activation command, the called party will hear 2 short confirmation beeps

and the entry phone will output a buzzing sound (relay activation tone) while the door strike relay is activated. The tone

(buzz) length will match the relay activation time up to a maximum of 5 seconds. The tone (buzz) can be programmed

to three different volume settings 1 = Low, 2 = Medium, 3 = High or it can be disabled. Factory Setting: 3

17. Relay Buzz Volume

The one or two digit code stored in the Relay Activation Command is the touch tone command that the person being

called must enter on their phone in order to momentarily activate the relay to control a doorstrike, mag-lock, gate

controller, or other device. The code can contain the characters 0 - 9, # or Q. The code cannot match a relay latching

command (Q1, Q0). The code must be entered while the remote phone is communicating with the Speaker phone.

Factory Setting: QQ

15. Relay Activation Command

The value stored in the Relay Activation Time is the amount of time the relay will be energized after a correct momentary

touch tone command is entered. This number can range from 0.5 - 99 seconds. This also affects timing in Doorbell

Mode. Factory Setting: 5 seconds

16. Relay Activation Time

14. Relay Mode

Door Strike Mode. When programmed for Door Strike Mode the relay will momentarily activate for the preprogrammed

relay activation time after detecting the correct relay activation command (one or two digit touch tone) from the called

party.

Outbound Call Mode. When programmed for Outbound Call Mode the relay will activate continuously for the duration

of any outbound call from the Emergency/Entry phone. This mode is useful for activating strobe lights for Emergency

VoIP phones.

Inbound/Outbound Call Mode. When programmed for Inbound/Outbound Call Mode the relay will activate

continuously for the duration of any inbound or outbound call to or from the Emergency/Entry phone. This mode is

useful for turning on IR flood lights, VoIP phones with cameras, etc.

Doorbell Mode. When programmed for Doorbell Mode the relay will momentarily activate the relay for the

preprogrammed relay activation time on any outbound call from the Emergency/Entry phone. This mode is useful for

activating a door chime, etc. When activating door chimes, a 0.5 - 1 second relay activation time is recommended.

Ring Mode. When programmed for Ring Mode the relay will continuously activate when the PB-3-IP’s extension is

called. This mode is useful for activating a Viking model SL-2 strobe light, etc.

Ring Flash Mode. When programmed for Ring Flash Mode the relay will momentarily turn on and off in a 400ms on/off

cadence when the PB-3-IP’s extension is called. This mode is useful for activating a Viking LPL-1 Remote Visual

Indicator, etc.

Alarm Mode: When programmed in Alarm Mode the relay will activate continuously while the unit is powered and

registered to the SIP server. In the event the unit loses power and/or SIP registration the relay will turn off, which can

be used to signal an alarm device. Note: Alarm mode cannot be used with external relay control (RC-4A).

Factory Setting: Outbound Call Mode

The In-Band Audio Detection level (Sensitivity) can be set from 1 - 9, 1 = minimum setting, 9 = highest setting. Increasing

or decreasing the sensitivity may be required when the In-band Audio Call Progress feature is enabled and the PB-3-IP

is relying on In-Band analog audio detection. Factory Setting: 5

26. In-Band Audio Detect Sensitivity

This feature selects switching time between talk and listen modes (VOX switching time). The Talk/Listen Delay can be

programmed from 0.1 - 0.9 seconds. Factory Setting: 0.5 seconds

24. Talk / Listen Delay (VOX)

The In-Band Audio Call Progress Detection can be set to enabled or disabled. In-Band Audio Call Progress detection

should be enabled when the PB-3-IP is calling a number outside the VoIP phone system or is being used with a cloud-

based SIP provider. In these cases, the PB-3-IP relies on In-Band analog audio for ringback or busy detection.

Factory Setting: Enabled.

25. In-Band Audio Call Progress

27. Repeat Announcement Option

The PB-3-IP Phone can be programmed to play the announcement from 1 - 9 times, or to continuously repeat the

announcement every 6 seconds until a Touch Tone Q is detected from the distant party. The Panic Button LED will

turn on automatically after the announcement has stopped repeating.

Factory Setting: 1 (play the announcement 1 time)

The microphone volume can be set from 1 to 9, 1 = lowest volume setting, 9 = highest volume setting. Alternatively the

microphone can be placed in the “Auto” Automatic Noise Cancelling mode. With the mic in the Auto mode, when

background noise increases, the mic gain will automatically decrease. When background noise decreases the mic gain

will automatically increase. The Auto mode is useful in applications where the background noise level can change

drastically. Factory Setting: 5

23. Microphone Volume / Automatic Noise Cancelling Mode

The Speaker volume can be set from 0 - 9, 0 = lowest volume setting, 9 = highest volume setting. Adjusting this will

set the volume level for incoming/outgoing Phone calls. Factory Setting: 5

21. Speaker Volume

20. Speaker Mode

The Speaker Mode can be set to one of the following three modes. Factory Setting: OFF/Silent Monitoring Mode

OFF/Silent Monitoring Mode: In the “OFF / Silent Monitor” mode the speaker is disabled at all times. However, the

speaker can be enabled after communication has been established by entering touch tone command “#”. The speaker

will remain on for the duration of the call.

ON: In the “ON” mode the speaker is enabled during In-bound and Out-bound calls.

OFF Until Answered: In the “OFF Until Answered” mode the speaker will remain silent during dialing and will not turn

on until the called party has answered

With Alternate Switch Action Enabled the Panic Button alternately connects and disconnects calls. With Alternate Switch

Action Disabled the Panic Button connects calls only. Pressing the button again after the call has been initiated will not

terminate the call. Factory Setting: Disabled

19. Alternating Switch Action

When set to Ring or Ring with AGC, The PB-3-IP Phone will output a loud ring when it is called. The level can be

adjusted from 0 - 9. Factory Setting: 5

22. Ring Volume

31. Ring Cadence

The Ring cadence can be programmed to one of 4 different cadences. Factory Setting: Normal Ring

Normal Ring (single ring, 2 seconds on 4 seconds off) factory setting

Double Ring (double ring, 1 second on 0.5 seconds off 1 second on 3.5 seconds off)

Short-Short-Long (triple ring, 0.5 seconds on 0.5 seconds off 0.5 seconds on 0.5 seconds off 1 second on 3 seconds off)

Short-Long-Short (triple ring, 0.5 seconds on 0.5 seconds off 1 second on 0.5 seconds off 0.5 seconds on 3 seconds off)

The Inbound Call Mode determines how the PB-3-IP Phone handles incoming SIP calls. One option is to auto answer

a SIP call for silent monitoring or two way communication. The PB-3-IP Phone can also generate a loud ring sound

from the speaker. Alternatively inbound calls can be disabled when using the PB-3-IP for Panic Button applications,

and the PB-3-IP will only make outbound calls. Factory Setting: Auto Answer

Disabled – Inbound SIP calls are not allowed.

Auto Answer – Inbound SIP calls are auto answered on the first ring. This can also be used for Silent Monitoring by

changing the Speaker Mode to ‘OFF/Silent Monitor” (See Programming section 20). For more security use the Auto

Answer Secure Mode. When Auto Answer mode is used, the announcement can “be listened to” (or repeated) by dialing

a “

Q” on an inbound call. If a “#” is dialed during playback, the PB-3-IP will stop the announcement and enable the

speaker. If an access code is programmed and someone calls in, the access code can be dialed to monitor audio or

control the relay of the PB-3-IP. The PB-3-IP will hang up if the access code is not dialed within 10 seconds.

Auto Answer Secure – In the “Auto Answer - Secure” mode, the phone will automatically answer an incoming call and

output 1 beep but will not go into two-way voice mode. After the beep is heard, you will have 10 seconds to enter the

pre-programmed 1 - 6 digit Access Code (see Programming section 10). When the correct code is entered, 2 beeps

will be heard and the unit will enable the Two-Way Mode (mic and speaker audio) or Silent Monitor Mode (mic only),

depending on the Speaker Mode selected. After the correct Access Code is entered, any of the “Operation Commands”

can be used (see Operation section C), when the Relay Mode is set to Door Strike. Note: If the wrong Access Code is

entered or more than 10 seconds have elapsed, the phone will output 3 beeps and disconnect.

Ring: In the “Ring” mode the speaker phone will not automatically answer an incoming call but will output a loud ring

signal out of the speaker in a factory programmed 2 seconds on, 4 seconds off ring pattern. There are four available

ring cadences. The call can then be answered by momentarily pressing the Panic button.

Ring with AGC: In the “Ring with AGC” mode the speaker phone will not automatically answer an incoming call but

will output a loud ring signal out of the speaker in a factory programmed 2 seconds on, 4 seconds off ring pattern.

There are four available ring cadences. The phone will automatically increase or decrease the ring volume based on

background ambient noise. The call can then be answered by momentarily pressing the Panic button.

30. Inbound Call Mode

28. Lap Counter

With the lap counter disabled, if the PB-3-IP Phone is programmed to dial the next number on ring-no-answer and/or

busy signal, the PB-3-IP Phone will continuously call its programmed phone numbers forever until the call is answered.

The lap counter is a programmable counter that determines how many times the PB-3-IP Phone will cycle through its

list of up to 5 Emergency phone numbers, before it stops the dialing process and hangs up. When all of the programmed

phone numbers have been dialed, the lap counter is incremented and the dialing process repeats. When the lap counter

has been met, the dialing process stops and the PB-3-IP Phone hangs up. Factory Setting: Disabled

This feature selects the maximum length of time that calls can be connected. Programmable in increments of 1 minute

up to a maximum of 9 minutes or disabled. With the call length disabled, the PB-3-IP Phone must rely on a call ended

signal or other methods of disconnect detection. Factory Setting: Disabled

29. Call Length Timeout

During outbound SIP calls the

Panic Button

LED can be programmed to light automatically when the called party has

answered or only light after the called party has entered a touch tone “Q”. Factory Setting: Automatic

36. Panic Button LED Control

35. Panic Button LED Mode

The Panic Button LED on the PB-3-IP can be programmed to one of four different modes.

Factory Setting: Emergency Phone Mode

OFF Mode: Useful for silent monitoring applications. In this mode the

Panic Button

LED will not light during normal

operation. It will only light (blink) if it cannot register with the programmed SIP server or while manually resetting all

network parameters to factory default.

Entry Phone Mode: The

Panic Button

LED will remain ON in the idle state, turn off while button is pressed, blink during

dialing, light steady when the call is answered, then turn OFF momentarily when the call is completed. The panic Button

LED will also turn off when the announcement is playing.

Emergency Phone Mode: The Panic Button LED will remain OFF in the idle state but will light steady during an

inbound call. During an outbound call, the Panic Button LED will turn on while the button is pressed, blink during dialing,

light steady when the call is connected, then turn off when the call is completed. The Panic Button LED will also turn

off when the announcement is playing.

Emergency Phone Outbound Only: The Panic Button LED will remain OFF in the idle state and stays off during an

inbound call. During an outbound call, the Panic Button LED will turn on while the button is pressed, blink during dialing,

light steady when the call is connected, then turn off when the call is completed. The Panic Button LED will also turn

off when the announcement is playing. This mode is useful for silent monitoring on inbound calls.

If enabled and a busy is detected, the PB-3-IP phone will dial the next programmed Emergency Phone number. A

momentary press of the Panic button will dial the first programmed Emergency number. Factory Setting: Enabled

33. Dial Next Number on Busy

34. Send ID Number as

32. Dial Next Number on Ring No Answer

If enabled and a ring-no-answer is detected, the PB-3-IP Phone will dial the next programmed Emergency Phone

number after the programmed amount of rings. A momentary press of the Panic button will dial the first programmed

Emergeny number. Factory Setting: 7 (will redial after 7 rings)

The I.D. number can be transmitted as RFC 2833 or as In-Band DTMF. Factory Setting: RFC 2833

41. Import / Export

The Import / Export feature is useful for backing up all the PB-3-IP Phone’s programming or for importing programming

when installing multiple units with a majority of the same programming.

Clicking on the “Clear Phone Settings” button in programming will reset all of the Programming Features back to their

factory default settings. Note: This command will not change or reset your IP settings.

42. Clear Phone Settings

Clicking on the “Clear IP Settings” will reset all of the IP settings back to their factory default settings. Note: This will

not effect any phone settings.

43. Clear IP Settings

44. Diagnostics

The Diagnostics section in the Viking IP Programming can be used to test the functionality of the mic, speaker and the

on-board relay. Note: This will not work when relay mode is set to external or Alarm.

39. IP Firmware

Update IP is currently not available. The ability to update IP firmware will be made available in a later release of Viking

IP Programming software. If an IP firmware update is needed, Viking Technical Support will assist in updating the IP

firmware.

38. Permanent Alarm Mute

Selecting “Alarm Tones Disabled” will mute all alarm tones indefinitely. To re-enable alarm tones select “Alarm Tones

Enabled”. Factory Setting: Alarm Tones Enabled

40. Unit Firmware

If new PB-3-IP Phone firmware is available, after opening the programming software a pop up window will ask if you

would like to update firmware. Another way to update is accomplished by clicking the Unit firmware “Update Unit” button.

You can then browse to the folder that contains the HEX file for updating the unit’s firmware. This method is typically

only used when Viking Technical Support has sent you updated firmware.

37. Mute Current / Next Alarm

A network failure alarm will be indicated by providing 3 beeps every 30 seconds. A network failure indicates the unit is

not registered to the SIP server or there is a communication failure with the gateway. The three beeps can be muted

by clicking on “Mute Current / Next Alarm”. The Status LED will continue to flash to assist troubleshooting. The alarm

beeps can also be manually disabled with the Panic Button (see PC Programming section B). The alarm beeps can

also be permanently disabled. See Programming section 38 .

Operation

A. “Panic” Button

When the “Panic” button is pressed, the PB-3-IP phone dials a pre-programmed telephone or extension number. The Panic Button

LED may momentarily flash during dialing, depending on the LED Mode selected (see Programming section 35). In the event the

first telephone or extension number is busy or there is ring-no-answer, the unit can be programmed to call additional phone numbers.

The unit then cycles through up to 5 pre-programmed numbers until the call is answered. When the call is answered, the digital voice

announcement will automatically play to identify the location of the emergency call. The PB-3-IP is factory programmed to play the

announcement once and then automatically light the Panic Button LED to show that handsfree communication to personnel is

established. The “Q” key will send the I.D. number (if programmed) and play the announcement again. The distant party will know

the location of the emergency call by either the voice announcement, the caller ID information or by decoding the touch tone I.D.

number. When the Speaker Mode is set to the “Off Until Answered” mode, the speaker will be muted until the call is answered. When

the Speaker Mode is set to “Off/Silent Monitor”, the speaker will be muted until the party that answers the call dials a “#”. When the

call has been answered and the Relay Mode is set to Door Strike (see Programming section 14), any of the Operation Commands

can be entered (see Operation section C).

B. Inbound Calls

C. Operation Commands Relay Mode must be set to “Door Strike”

Feature

Tone Tone

Command

Description

Activate

Relay

QQ or

___ ___

Momentarily activate relay (1 or 2 digits, factory set to QQ).

Un-Latch

Relay

Un-latch* (deactivate) the relay.

Latch

Relay

Latch* (continuously activate) the relay.

Two Way

Communications

When in Silent Monitoring Mode, entering touch tone # enables two way

communication.

Send ID and

Play Message

Send I.D. number (if programmed) and plays the announcement.

* Note: Latching commands must be enabled (Q6) in programming.

The following commands can be entered after answering an outbound call from the PB-3-IP or on an inbound call to the unit, when

the Inbound Call Mode is set to Auto Answer or Auto Answer – Secure. If the Access Code has been disabled (Auto Answer mode

only), you will hear 2 beeps when the unit answers and you can now enter the Operation Commands listed below. If an Access Code

has been programmed, you will hear 1 beep when the unit answers and you must enter the Access Code digits. Once the correct

code has been entered, two beeps will be heard and you can now enter the Operation Commands listed below.

How inbound SIP calls are handled depends on the Inbound Call Mode selected (see Programming section 30). The PB-3-IP can

answer automatically, emit ringing through the speaker and allow users to manually answer by pressing the Panic Button or inbound

calls can be disabled. If the Inbound Call Mode is set to Auto Answer or Auto Answer - Secure, the PB-3-IP will automatically answer

inbound calls. If no Access Code is programmed (default), the PB-3-IP will provide 2 beeps. If an Access Code has been programmed

(the Auto Answer – Secure mode always requires an Access Code), 1 beep will be heard upon answer, 2 beeps will be heard following

entry of the Access Code and if the correct Access Code is not entered within 10 seconds, the PB-3-IP will hang up. After receiving

the 2 beeps, if the Speaker Mode is set to either “OFF Until Answered” or “ON” modes, you will have two-way communication with

the PB-3-IP. If the Speaker Mode is set to “Off/Silent Monitor” (default), microphone audio will be heard allowing you to silently monitor

the PB-3-IP or you may break into two-way communication by entering a touch tone “#”. Pressing the “Q” key will send the I.D.

number (if programmed) and play the voice announcement once.

The Inbound Call Mode also has options that allow the PB-3-IP to output a loud ring on any inbound calls. The Ring option outputs

a programmable fixed volume ring. The Ring with AGC option makes the PB-3-IP vary the volume of the loud ring based on the

background noise around the unit. When the Panic Button is pressed (to manually answer a ringing call), the PB-3-IP will immediately

go into two-way communication regardless of the Speaker Mode selected.