1. Click “+” in the upper left section
2. Fill in the fields:
Name: contact’s full name
Phonebook: select the phonebook to which the contact must belong (it is impossible to add contacts
to “Colleagues” phonebook); it is also possible to select the phonebook in the upper left section of the
screen
Other important fields (optional):
Organization: company name
data/images/default_avatar.png: you can upload the contact image on your server and indicate the
path to the image in this field (image must be square, otherwise it appears distorted)
Extension: this field is normally used for “Colleagues”
Work / Mobile / Home / Home Mobile / Main: phone numbers of contact by priority
Short number: if this field is filled in, it is possible to call this contact via Feature Code 80 “Speed dial”
(Feature codes are defined in WMS > Dialplan > Feature codes)
Example: dial 80*3241, where “80” is “Speed dial” Feature code, “3241” is “Short number” defined for the
contact
Type of contact (internal / external / whitelist / blacklist): in case contact type is defined, the rules of
call features selected in Collaboration Settings > Features is applied for calls from this contact (it is
also possible to define rules for call routing based on call type in WMS > Dialplan)
Custom ring: it is possible to select a custom ringtone for the contact
Notes: notes entered here are visible and can be edited by other PBX users
Important: these notes can be consulted only from Phonebook; for contact notes that can be displayed and
added to contact during a call, see chapter: Contact notes
3. Click on “tick” icon (Save):
Add/edit contact during a call:
Click on the Contact name / number during a call to edit the contact (if it exists) or create a new one: