ScholarOne Manuscripts™ | Email Templates Guide Page i
© 2019 Clarivate Analytics
Effective Date: 13-August-2019
Document Version: 1.4
TABLE OF CONTENTS
INTRODUCTION .................................................................................................................................................................... 2
TYPES OF E-MAIL TEMPLATES .............................................................................................................................................. 3
E-mail Notifications and Reminders ............................................................................................................................. 3
WHEN TASK ENTERS? ............................................................................................................................................ 5
REMINDER DAYS .................................................................................................................................................... 7
Invitation E-mails .......................................................................................................................................................... 8
Invitation Response E-mails .......................................................................................................................................... 9
Decision Letters .......................................................................................................................................................... 11
Author Reminders ....................................................................................................................................................... 13
System E-mails ............................................................................................................................................................ 13
E-MAILS FOR AUTHOR / CO-AUTHORS ................................................................................................................ 14
E-MAILS FOR INVITED AUTHOR / MRW ............................................................................................................... 14
ACCOUNT RELATED E-MAILS ............................................................................................................................... 15
MISC EVENT-DRIVEN E-MAILS ............................................................................................................................. 16
Hyperlink E-mails ........................................................................................................................................................ 16
Printable E-mail Letterhead ........................................................................................................................................ 18
HOW PRINTABLE E-MAIL LETTERHEAD WORKS ................................................................................................... 19
EDITING .............................................................................................................................................................................. 21
E-MAIL TAGS ...................................................................................................................................................................... 24
Adding user Defined Tags ........................................................................................................................................... 28
Using PRole and Person Tags ...................................................................................................................................... 28
E-MAIL TOOLS .................................................................................................................................................................... 30
Search and Replace ..................................................................................................................................................... 30
XMl .............................................................................................................................................................................. 31