The first therapeutic task is to establish a therapeutic bond with the client.
The bond is critical, because those who struggle with shame believe that other
people hold the same devaluing beliefs about them as they hold about themselves.
The counselor should focus on attunement, empathy, presence, and reflection, and
hyperfocus on being non-shaming to help the client have an experience counter to
what he is expecting. This hyperfocus is necessary, as a client who struggles with
shame will tend to interpret even the most innocent of words as shaming in some
way, filtering everything through their shame-infused beliefs. Techniques to help
with this challenge include monitoring the communication, checking in, not
“talking the client out of it,” being human, and keeping no secrets. It can also help
to let the client know that the usual rules of social interactions do not apply in
counseling, to be prepared for the client to test you, and to let the client know
ahead of time that she will probably feel shame and anxiety after opening up
during a counseling session.
The second therapeutic task involves entering the client’s story. Sharing his
story will help the client to come to new realizations about his life, connect with
his right-brain by bringing emotions into the story, and experience being mirrored
and attuned to by the counselor, a healing experience in and of itself.
The third task is to recognize, explore, and label shame. This task may
involve the greatest amount of “work.” The origins and intricacies of the client’s
feelings of shame are crucial, so the counselor should begin by assessing family of
origin experiences including how conversations, emotions, vulnerability,
expression of needs, and emotional closeness were handled. It is also important to
examine what is missing, as “children feel shame when what they need to feel
human is withheld” (Thomas, 2018, p. 451). Usually, attunement from the parents
is what was missing for those who struggle with shame. Other techniques include
genograms, eliciting and facing the shame, being aware that the client will likely
have an escape plan to avoid the shame, and drawing them out anyway. Those with
preoccupied attachment styles, however, usually do not need to be drawn out, as
they often pour out their stories as if under pressure; it is wise to provide
containment for them. Thomas presents a list of many more techniques that can
also be used during this task: exploring feelings, exploring events, focusing, using
journaling, using the time-machine elevator technique, listening for longings,
voicing the pain, using the empty chair, finding a hole in the armor, and
understanding the implications of the gospel of Jesus Christ.
The fourth task is processing and treating shame. Helping clients feel and
verbalize their feelings of shame is important, building up their tolerance and
ability to regulate such emotions. Cognitive and affective strategies can be useful,
teaching clients that they are not what they feel and that they are capable of
regulating and expressing their emotions in a healthy way. Psychoeducation on the