Welcome to Honda Roadside Assistance
Honda Roadside Assistance is a 24-hour emergency road service
available to you in the United States, Canada and Puerto Rico
throughout your 3-year/36,000-mile warranty term starting
with 2015 vehicles.
24-Hour Roadside Service
With the Honda Roadside Assistance Service, if you experience any of
the following while on the road, just call our toll free number and we
will dispatch a unit to provide services that can let you proceed to your
destination. You are covered for any of the following services (limitations
apply):
24-Hour Emergency Towing
Honda Roadside Assistance will arrange to transport your vehicle to the
nearest Honda dealer in the event of a mechanical disablement that renders
it inoperative. Your vehicle must be accessible to our dispatched transport
unit (as determined by our local facility) to receive this service.
Please note: You will be required to pay up front for warranty repairs
performed by any facility other than a Honda dealership. Please submit
claims for warranty reimbursement to your Honda dealer.
Emergency Lockout Service
If your keys are lost, broken or locked in your car, Honda Roadside
Assistance will assist you in unlocking your vehicle.
» Winching
» Jump start
» Fuel delivery*
» Lockout
» Flat tire
» Mechanical tow
» Accident tow
Call 1-866-864-5211
24 hours a day, 7 days a week
You may call this toll-free number any time you may require any
of these Honda Roadside Assistance services from anywhere in
the United States, Puerto Rico or Canada.
*Two gallons provided, not to exceed twice in a calendar year. Requires VIN at time of
service request.
ROADSIDE ASSISTANCE
The American Automobile Association, Inc. and its affiliated motor clubs acts merely as a dispatcher or referral service
to persons or entities who provide the actual service. These persons and/or entities are independent contractors.
Accordingly, the American Automobile Association, Inc. and its clubs assumes no responsibility for the acts, errors,
omissions, negligence, malfeasance or misfeasance of such persons and/or entities. All persons availing themselves of
this benefit of Honda Roadside Assistance are to look solely to such persons and/or entities for liability arising in
connection therewith, and not to the American Automobile Association, Inc. or its clubs Honda Roadside Assistance
services are provided through the American Automobile Association, Inc., Heathrow, FL 32746. Honda reserves the
right to limit services or reimbursements to an owner or driver when, in the judgment of Honda, the claims become
excessive in frequency or type of occurrence. Honda also reserves the right to alter or withdraw the Honda Roadside
Assistance program at any time without notice.
Trip Interruption
Trip Interruption benefi ts are available in the case of mechanical
disablement.
» The vehicle must be disabled 100 miles or more away from the Honda
owner’s primary residence.
» Reimbursement consideration is for expenses incurred during the fi rst
three days following the disablement.
» The total Trip Interruption benefi t is $300; $100 per day for three days
maximum.
» Reasonable expenses for food, lodging and alternate transportation
such as a rental vehicle and/or commercial transportation are covered.
» Costs for reuniting the Honda owner with the vehicle are included in the
total of $300 maximum benefi t.
Alternate Transportation, Rental Vehicle**
Upon request, Honda Roadside Assistance will attempt to secure a rental
vehicle or taxi service for you.
Hotel Reservations**
Upon request, Honda Roadside Assistance will assist in locating emergency
lodging when you are away from home, at a hotel that best fi ts your needs.
Airline Information
If your Honda is disabled, Honda Roadside Assistance will assist in
obtaining fl ight information, such as fl ight times and fares.
Message Relay
Should an emergency arise, Honda Roadside Assistance will attempt to
contact those persons for whom telephone numbers are provided in order
to relay important messages, such as your spouse or your offi ce.
Enhanced Directory Assistance
Honda Roadside Assistance will attempt to locate nearby service stations,
ATMs, and/or banks and provide telephone and address information,
including directions.
**Any third party costs (such as vehicle rental, taxi, lodging, fl ight fares, etc.) associated with
the rendering of the Trip Continuation Services noted with an asterisk (**) above shall be
borne by the driver requesting such service.
©2018 American Honda Motor Co., Inc. - All Rights Reserved 00X31-HRA-6000 AJA51465
