Issue of a Health Card
About the Service
This service enables patients to apply for a health card, which entitles the owner to receive health and treatment services
at EHS health facilities.
Service Process
Smart Service using a valid Emirates ID card: Create the request either through the online service or at typing
centersPay the service fees.Issue the health card
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Manual transactions - requiring supporting document attachments: Create the request through the smart service,
either through the online service or at typing centers.Pay the service fees.The request is reviewed by the
designated health registration officerIf approved, a text message and email are sent to the applicant confirming the
approvalUpon receiving approval, the applicant can avail the service.In case of rejection and return of the
application, the applicant can modify the request and resubmit it for approval"
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Required Documents
The following is an explanation of the documents according to the nature of the customers:
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(1) UAE Citizens, GCC Citizens, and Non UAE Citizen of other nationalities: A valid Emirates ID
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(2) The husband/wife of UAE citizen: A valid residence permit for the husband/wife (except for the GCC citizens).A
valid Emirates ID for the foreign husband/ wife.A valid Emirates ID for the uae citizen husband wife.A valid passport
for both the foreign husband/wife and the uae citizen husband/wife.Marriage contract or marriage continuity
certificate that does not exceed 6 months if more than one year has passed since the marriage contract.Family
book for the UAE national husband/wife.
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(3) Children of the UAE female citizens: The birth certificateA valid Emirates ID for the son/daughterA valid passport
for the son/daughter.A valid Emirates ID for the motherA valid passport for the mother.Proof of non-marriage and
non-work for children over 18 years oldFamily book "Khulasat Al Qaid" (for the mother)
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(4) Parents (parents) of citizens: A valid residence permit (father/mother) (except for citizens of the GCC)A valid
Emirates ID (father/mother)Valid passport (father/mother)Dependency certificate or kinship certificate
(father/mother)Valid Emirates ID (son)Valid passport (son)Birth certificate (son).Family book "Khulasat Al Qaid" (for
the son)
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(5) Newborns: Birth certificate.Father's passport.Mother's passport.The father's Emirates ID.The mother's Emirates
ID.Father's residence permit.Mother's residence permit.
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Conditions & Requirements
General Terms and Conditions:The ID must be valid at the time of health card application.An electronic health card
is issued, whether it is new or for renewal, and is linked to the Emirates ID card, bearing in mind that the validity
of the health card is not linked to the validity of the Emirates ID card.The user can renew the health card within a
month before its expiry.An individual user can submit 10 transactions during the year, either for himself or any
family members, by Login to the service via UAE PASSHealth Cards for citizens and GCC citizens are valid for five
years, while cards of non-citizens are valid for one year.Only one card is issued per person.The validity of the
Health Card may not match the remaining validity of the ID card, however the ID card must be valid when
applying for the Health Card.
1.
Service completion duration
Smart Service by using a valid ID card:3 minutesManual transactions requiring supporting documents: 3 working
days from the date of application submission/re-submission.
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Service Fees
UAE citizens: 20 AED.
GCC citizens: as follows
20 AED (GCC Resident)
50 AED (GCC Visitor) "The Card Validity is 1 year
Other Fees:
15 AED Smart Application Fees
Bank service charge
Additional charges will apply in case submitting the application through typing center channel
Service channels
EHS Website
Typing Centers
Service locations
EHS Website: https://hcr.ehs.gov.ae/OnlinePortal
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Support
[email protected]
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Target audience
Service is available for UAE Citizens, GCC Citizens, Expats, and UAE Visitors
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PDF Resources
Individual User Manual HCR System
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Department name
Finance & Budgeting Department
Sector name
Finance & Support Services Sector
Main Service
Health Cards
Service Code
400-13-001-000
Service Type
Transactional
Sub Service Type
Variation
Service Classfication
Good Health And Well-Being