__________________________________
“Voluntary Product Accessibility Template” and “VPAT” are registered
service marks of the Information Technology Industry Council (ITI) Page 1 of 28
Gale Accessibility Conformance Report
International Edition
(Based on VPAT
®
Version 2.4Rev)
Name of Product/Version: Gale OneFile including:
Gale Academic OneFile, Gale OneFile: Agriculture, Gale OneFile: Business, Gale OneFile: Economics and Theory, Gale
OneFile: Communications and Mass, Gale OneFile: Computer Science, Gale OneFile: Contemporary Women's, Gale
OneFile: CPI.Q, Gale OneFile: Criminal Justice, Gale OneFile: Culinary Arts, Gale OneFile: Diversity Studies, Gale
OneFile: Educator's Reference, Gale OneFile: Environmental Studies, Gale Academic OneFile Select, Gale OneFile:
Fine Arts, Gale OneFile: Gardening and Horticulture, Gale OneFile: Gender Studies, Gale General OneFile, Gale
OneFile: Science, Gale OneFile: Health and Medicine, Gale OneFile: Home Improvement, Gale OneFile: Hospitality and
Tourism ,Gale OneFile: Information Science, Gale OneFile: Informe Académico, Gale OneFile: News, Gale OneFile:
Insurance and Liability, Gale OneFile: LegalTrac, Gale OneFile: Military and Intelligence, Gale OneFile: Nursing and
Allied Health, Gale OneFile: Physical Therapy, Gale OneFile: Pop Culture Studies, Gale OneFile: Popular Magazines,
Gale OneFile: Leadership and Management, Gale OneFile: Psychology, Gale OneFile: Religion and Philosophy, Gale
OneFile: Entrepreneurship, Gale OneFile: High School Edition, Gale OneFile: U.S. History, Gale OneFile: Vocations and
Careers, Gale OneFile: War and Terrorism Gale OneFile: World History, Gale Literature: Book Review Index
Report Date: July 2022
Contact Information: [email protected]
Evaluation Methods Used: Testing was conducted using Deque System’s automated
AXE tool and manually tested using Non-Visual Desktop Access (NVDA) screen reader
software.
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Third party testing with a non-sighted user was conducted using the following
OS/Browser/Screen Reader combinations: Win 10/IE 11/Jaws 2018, Win 10/ Chrome 74/
JAWS 2018, Win 10/FF/ NVDA, Mac OS/Safari/VoiceOver iPhone 14.2/Safari
13/VoiceOver Android 10/Chrome 87/Talkback Android Tab10/Chrome 87/Talkback iPad
14.2/Safari/VoiceOver
Applicable Standards/Guidelines
This report covers the degree of conformance for the following accessibility standard/guidelines:
Standard/Guideline
Included In Report
Web Content Accessibility Guidelines 2.0
Level A (Yes / No )
Level AA (Yes / No )
Level AAA (Yes / No )
Web Content Accessibility Guidelines 2.1
Level A (Yes / No )
Level AA (Yes / No )
Level AAA (Yes / No )
Revised Section 508 standards published January 18, 2017 and corrected January 22, 2018
(Yes / No )
EN 301 549 Accessibility requirements for ICT products and services - V3.1.1 (2019-11) AND
EN 301 549 Accessibility requirements for ICT products and services - V3.2.1 (2021-03)
(Yes / No )
Terms
The terms used in the Conformance Level information are defined as follows:
• Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with
equivalent facilitation.
• Partially Supports: Some functionality of the product does not meet the criterion.
• Does Not Support: The majority of product functionality does not meet the criterion.
• Not Applicable: The criterion is not relevant to the product.
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• Not Evaluated: The product has not been evaluated against the criterion. This can be used only in WCAG 2.0 Level AAA.
WCAG 2.x Report
Tables 1 and 2 also document conformance with:
• EN 301 549: Chapter 9 - Web, Sections 10.1-10.4 of Chapter 10 - Non-Web documents, and Sections 11.1-11.4 and 11.8.2 of
Chapter 11 - Non-Web Software (open and closed functionality), and Sections 12.1.2 and 12.2.4 of Chapter 12 – Documentation
• Revised Section 508: Chapter 5 – 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 – 602.3 Electronic Support
Documentation.
Note: When reporting on conformance with the WCAG 2.x Success Criteria, they are scoped for full pages, complete processes, and
accessibility-supported ways of using technology as documented in the WCAG 2.0 Conformance Requirements.
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Table 1: Success Criteria, Level A
Notes:
Criteria
Conformance Level
1.1.1 Non-text Content (Level A)
Also applies to:
EN 301 549 Criteria
• 9.1.1.1 (Web)
• 10.1.1.1 (Non-web document)
• 11.1.1.1.1 (Open Functionality Software)
• 11.1.1.1.2 (Closed Functionality Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508
• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)
Web: Supports
Electronic Docs:
Partially supports
Web: Form controls without visible labels use
aria-labels to communicate purpose and
those with visible labels use aria to associate
label and input. All non-text UI elements use
either title, alt or aria to communicate
purpose/describe.
Electronic Docs: 3rd party charts, graphs and
images don’t always have alt or descriptive
text, depending on the source.
1.2.1 Audio-only and Video-only (Prerecorded) (Level A)
Also applies to:
EN 301 549 Criteria
• 9.1.2.1 (Web)
• 10.1.2.1 (Non-web document)
• 11.1.2.1.1 (Open Functionality Software)
• 11.1.2.1.2.1 and 11.1.2.1.2.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508
• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)
Web: Supports
Electronic Docs: Does
not support
Web: Web components do not include any
audio-only or video-only content.
Electronic Docs: Audio only content
(podcasts) are hosted by 3rd parties and
cannot guarantee a transcript. Video content
includes 3rd party content and does not
include audio description.
1.2.2 Captions (Prerecorded) (Level A)
Also applies to:
EN 301 549 Criteria
Web: Supports
Web: No web components include video
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Criteria
Conformance Level
• 9.1.2.2 (Web)
• 10.1.2.2 (Non-web document)
• 11.1.2.2 (Open Functionality Software)
• 11.1.2.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508
• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)
Electronic Docs:
Partially supports
Electronic Docs:3rd party hosted audio and
video content can’t guarantee captions.
However, many videos hosted by Gale have
closed captioning.
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)
Also applies to:
EN 301 549 Criteria
• 9.1.2.3 (Web)
• 10.1.2.3 (Non-web document)
• 11.1.2.3.1 (Open Functionality Software)
• 11.1.2.3.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508
• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)
Web: Supports
Electronic Docs: Does
not support
Web: No web components include video or
audio
Electronic Docs: Audio only content
(podcasts) are hosted by 3rd parties and
cannot guarantee a transcript. Video content
includes 3rd party content and cannot
guarantee an audio description.
1.3.1 Info and Relationships (Level A)
Also applies to:
EN 301 549 Criteria
• 9.1.3.1 (Web)
• 10.1.3.1 (Non-web document)
• 11.1.3.1.1 (Open Functionality Software)
• 11.1.3.1.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
Web: Supports
Electronic Docs:
Partially supports
Web: Product features a logically nested header
structure, and uses a combination of HTML and ARIA
semantic elements to communicate the structure of the
page. Form labels and controls are properly labeled and
associated. Topic finder and highlights & notes don’t
work properly with all assistive technology
Electronic Docs: Tables and graphs do not
have proper row/column associations. Some
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Criteria
Conformance Level
• 12.2.4 (Support Docs)
Revised Section 508
• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)
third party content doesn’t have properly
tagged headers.
1.3.2 Meaningful Sequence (Level A)
Also applies to:
EN 301 549 Criteria
• 9.1.3.2 (Web)
• 10.1.3.2 (Non-web document)
• 11.1.3.2.1 (Open Functionality Software)
• 11.1.3.2.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508
• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)
Web: Supports
Electronic Docs:
Partially supports
Web: Product uses tab order and page
structure to ensure the content is
encountered in a meaningful sequence.
Electronic Docs: Documents are presented in
meaningful sequence, but there is not always
markup allowing it to be navigated based on
that sequence.
1.3.3 Sensory Characteristics (Level A)
Also applies to:
EN 301 549 Criteria
• 9.1.3.3 (Web)
• 10.1.3.3 (Non-web document)
• 11.1.3.3 (Open Functionality Software)
• 11.1.3.3 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508
• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)
Web: Supports
Electronic Docs:
Supports
Web: When product uses shape or size to
convey meaning, it also uses labels to
describe that element.
Electronic Docs: Documents in the product do
not use size or shape to convey meaning.
1.4.1 Use of Color (Level A)
Web: Supports
Web: When product uses color to convey
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Criteria
Conformance Level
Also applies to:
EN 301 549 Criteria
• 9.1.4.1 (Web)
• 10.1.4.1 (Non-web document)
• 11.1.4.1 (Open Functionality Software)
• 11.1.4.1 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508
• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)
Electronic Docs:
Partially supports
meaning, it also uses labels to describe that
element.
Electronic Docs: Documents in the product do
not use color to convey meaning, except for
some charts and graphs that may
communicate using only color
1.4.2 Audio Control (Level A)
Also applies to:
EN 301 549 Criteria
• 9.1.4.2 (Web)
• 10.1.4.2 (Non-web document)
• 11.1.4.2 (Open Functionality Software)
• 11.1.4.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508
• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)
Web: Supports
Electronic Docs:
Supports
Web: Product does not include any auto-
playing audio
Electronic Docs: Product does not include any
auto-playing audio
2.1.1 Keyboard (Level A)
Also applies to:
EN 301 549 Criteria
• 9.2.1.1 (Web)
• 10.2.1.1 (Non-web document)
• 11.2.1.1.1 (Open Functionality Software)
• 11.2.1.1.2 (Closed Software)
Web: Supports
Electronic Docs:
Supports
Web: This product can be navigated using
only keyboard commands, except for the
Topic Finder and Highlights & Notes feature.
Electronic Docs: Documents support
keyboard commands, though a minority of
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Criteria
Conformance Level
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508
• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)
backfile videos using an older embedded
player are difficult to use with keyboard
commands
2.1.2 No Keyboard Trap (Level A)
Also applies to:
EN 301 549 Criteria
• 9.2.1.2 (Web)
• 10.2.1.2 (Non-web document)
• 11.2.1.2 (Open Functionality Software)
• 11.2.1.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508
• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)
Web: Supports
Electronic Docs:
Support
Web: Product does not include any keyboard
traps
Electronic Docs: Documents in product do not
include any keyboard traps
2.1.4 Character Key Shortcuts (Level A 2.1 only)
Also applies to:
EN 301 549 Criteria
• 9.2.1.4 (Web)
• 10.2.1.4 (Non-web document)
• 11.2.1.4.1 (Open Functionality Software)
• 11.2.1.4.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508 – Does not apply
Web: Supports
Electronic Docs:
Supports
Web: Product does not include any character
key shortcuts
Electronic Docs: Documents do not include
any character key shortcuts
2.2.1 Timing Adjustable (Level A)
Also applies to:
Web: Supports
Electronic Docs:
Web: No time limits are set for content
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Criteria
Conformance Level
EN 301 549 Criteria
• 9.2.2.1 (Web)
• 10.2.2.1 (Non-web document)
• 11.2.2.1 (Open Functionality Software)
• 11.2.2.1 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508
• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)
Supports
Electronic Docs: No time limits are set for
documents
2.2.2 Pause, Stop, Hide (Level A)
Also applies to:
EN 301 549 Criteria
• 9.2.2.2 (Web)
• 10.2.2.2 (Non-web document)
• 11.2.2.2 (Open Functionality Software)
• 11.2.2.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508
• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)
Web: Supports
Electronic Docs:
Supports
Web: Product contains no moving, blinking,
scrolling or auto-updating information.
Electronic Docs: Documents contain no
moving, blinking, scrolling or auto-updating
information.
2.3.1 Three Flashes or Below Threshold (Level A)
Also applies to:
EN 301 549 Criteria
• 9.2.3.1 (Web)
• 10.2.3.1 (Non-web document)
• 11.2.3.1 (Open Functionality Software)
• 11.2.3.1 (Closed Software)
• 11.8.2 (Authoring Tool)
Web: Supports
Electronic Docs:
Supports
Web: Product does not contain anything that
flashes
Electronic Docs: Documents do not contain
anything that flashes
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Criteria
Conformance Level
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508
• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)
2.4.1 Bypass Blocks (Level A)
Also applies to:
EN 301 549 Criteria
• 9.2.4.1 (Web)
• 10.2.4.1 (Non-web document) – Does not apply
• 11.2.4.1 (Open Functionality Software) – Does not apply
• 11.2.4.1 (Closed Software) – Does not apply
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508
• 501 (Web)(Software) – Does not apply to non-web software
• 504.2 (Authoring Tool)
• 602.3 (Support Docs) – Does not apply to non-web docs
Web: Supports
Electronic Docs:
Partially supports
Web: Product features a logically nested
header structure and uses a combination of
HTML and ARIA semantic elements to
communicate the structure of the page and
allow the user to bypass blocks. Product also
features as “Skip to main content” link
Electronic Docs: Documents do not always
have structure that allows for intra-document
navigation using headers. Gale reference
content has exposed table of contents with
embedded headers, but 3rd party content
generally does not.
2.4.2 Page Titled (Level A)
Also applies to:
EN 301 549 Criteria
• 9.2.4.2 (Web)
• 10.2.4.2 (Non-web document)
• 11.2.4.2 (Open Functionality Software) - Does not apply
• 11.2.4.2 (Closed Software) – Does not apply
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508
• 501 (Web)(Software)
• 504.2 (Authoring Tool)
Web: Supports
Electronic Docs:
Supports
Web: Product uses page titles following the
schema of <Product Name> - <Page type> -
<detail>
Electronic Docs: Document titles are reflected
in the page HTML and on various parts of the
document details page.
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Criteria
Conformance Level
• 602.3 (Support Docs)
2.4.3 Focus Order (Level A)
Also applies to:
EN 301 549 Criteria
• 9.2.4.3 (Web)
• 10.2.4.3 (Non-web document)
• 11.2.4.3 (Open Functionality Software)
• 11.2.4.3 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508
• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)
Web: Supports
Electronic Docs:
Supports
Web: Elements can be navigated sequentially
and receive visual focus except for Topic
Finder and Highlights & Notes.
Electronic Docs: Documents can be navigated
sequentially and receive properly focus.
2.4.4 Link Purpose (In Context) (Level A)
Also applies to:
EN 301 549 Criteria
• 9.2.4.4 (Web)
• 10.2.4.4 (Non-web document)
• 11.2.4.4 (Open Functionality Software)
• 11.2.4.4 (Closed Software
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508
• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)
Web: Supports
Electronic Docs:
Supports
Web: Links have a description of their
purpose or target destination
Electronic Docs: Interlinking within
documents is accompanied by text explaining
that it is a list of related articles.
2.5.1 Pointer Gestures (Level A 2.1 only)
Also applies to:
EN 301 549 Criteria
• 9.2.5.1 (Web)
• 10.2.5.1 (Non-web document)
Web: Supports
Electronic Docs: Supports
Web: Product does not include pointer gesture
functionality
Electronic Docs: Documents do not include pointer
gesture functionality
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Criteria
Conformance Level
• 11.2.5.1 (Open Functionality Software)
• 11.2.5.1 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508 – Does not apply
2.5.2 Pointer Cancellation (Level A 2.1 only)
Also applies to:
EN 301 549 Criteria
• 9.2.5.2 (Web)
• 10.2.5.2 (Non-web document)
• 11.2.5.2 (Open Functionality Software)
• 11.2.5.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508 – Does not apply
Web: Supports
Electronic Docs: Supports
Web: Functionality triggered by a single pointer
executes the event on an up-event and can be aborted
Electronic Docs: All functionality triggered by a single
pointer executes the event on an up-event and can be
aborted
2.5.3 Label in Name (Level A 2.1 only)
Also applies to:
EN 301 549 Criteria
• 9.2.5.3 (Web)
• 10.2.5.3 (Non-web document)
• 11.2.5.3.1 (Open Functionality Software)
• 11.2.5.3.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508 – Does not apply
Web: Supports
Electronic Docs: Supports
Web: Components with visible labels use the same
language for the programmatic component name
Electronic Docs: Components with visible labels use the
same language for the programmatic component name
2.5.4 Motion Actuation (Level A 2.1 only)
Also applies to:
EN 301 549 Criteria
• 9.2.5.4 (Web)
• 10.2.5.4 (Non-web document)
• 11.2.5.4 (Open Functionality Software)
Web: Supports
Electronic Docs: Supports
Web: The product includes no functionality triggered by
motion inputs
Electronic Docs: The documents include no functionality
triggered by motion inputs
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Criteria
Conformance Level
• 11.2.5.4 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508 – Does not apply
3.1.1 Language of Page (Level A)
Also applies to:
EN 301 549 Criteria
• 9.3.1.1 (Web)
• 10.3.1.1 (Non-web document)
• 11.3.1.1.1 (Open Functionality Software)
• 11.3.1.1.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508
• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)
Web: Supports
Electronic Docs:
Supports
Web: The language is set in the header of
each page.
Electronic Docs: Language Translate feature
specifies what language content is switched
into
3.2.1 On Focus (Level A)
Also applies to:
EN 301 549 Criteria
• 9.3.2.1 (Web)
• 10.3.2.1 (Non-web document)
• 11.3.2.1 (Open Functionality Software)
• 11.3.2.1 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508
• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)
Web: Supports
Electronic Docs:
Supports
Web: Product uses activate rather than focus
to initiate changes of context
Electronic Docs: No items in documents
initiate a change of context on focus
3.2.2 On Input (Level A)
Web: Partially Supports
Web: When a change of context is made on
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Criteria
Conformance Level
Also applies to:
EN 301 549 Criteria
• 9.3.2.2 (Web)
• 10.3.2.2 (Non-web document)
• 11.3.2.2 (Open Functionality Software)
• 11.3.2.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508
• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)
Electronic Docs:
Supports
input, the user is informed of the state
change (expanded, collapsed, etc). Exceptions
include some multi-select form elements on
the search page, and text searchable filters on
search results pages
Electronic Docs: Documents do not allow for
any changing of settings
3.3.1 Error Identification (Level A)
Also applies to:
EN 301 549 Criteria
• 9.3.3.1 (Web)
• 10.3.3.1 (Non-web document)
• 11.3.3.1.1 (Open Functionality Software)
• 11.3.3.1.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508
• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)
Web: Supports
Electronic Docs:
Supports
Web: When the product generates an error
message, it uses aria-live to make sure the
message is communicated to assistive
technology
Electronic Docs: Adequate error messages are
given when content is unable to be retrieved.
3.3.2 Labels or Instructions (Level A)
Also applies to:
EN 301 549 Criteria
• 9.3.3.2 (Web)
• 10.3.3.2 (Non-web document)
• 11.3.3.2 (Open Functionality Software)
• 11.3.3.2 (Closed Software)
Web: Supports
Electronic Docs: Supports
Web: Forms and controls have proper labeling, fieldsets
and grouping. Some date range filters do not include
sample data (ie. mm/dd/yy)
Electronic Docs: none of the content in product includes
user inputs.
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Criteria
Conformance Level
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508
• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)
4.1.1 Parsing (Level A)
Also applies to:
EN 301 549 Criteria
• 9.4.1.1 (Web)
• 10.4.1.1 (Non-web document)
• 11.4.1.1.1 (Open Functionality Software)
• 11.4.1.1.2 (Closed Software) – Does not apply
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508
• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)
Web: Supports
Electronic Docs: Supports
Web: some form elements contain duplicate ID’s but
otherwise product has complete element tagging,
nesting and unique IDs.
Electronic Docs: Documents have complete element
tagging, nesting and unique IDs.
4.1.2 Name, Role, Value (Level A)
Also applies to:
EN 301 549 Criteria
• 9.4.1.2 (Web)
• 10.4.1.2 (Non-web document)
• 11.4.1.2.1 (Open Functionality Software)
• 11.4.1.2.2 (Closed Software) – Does not apply
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508
• 501 (Web)(Software)
• 504.2 (Authoring Tool)
Web: Supports
Electronic Docs: Supports
Web: Forms and controls are labeled using a
combination of HTML and ARIA attributes. Some date
range filters do not include sample data. <role> is used
to identify various components
Electronic Docs: Components with documents can be
programmatically determined
Page 16 of 28
Criteria
Conformance Level
• 602.3 (Support Docs)
Table 2: Success Criteria, Level AA
Notes:
Criteria
Conformance Level
1.2.4 Captions (Live) (Level AA)
Also applies to:
EN 301 549 Criteria
• 9.1.2.4 (Web)
• 10.1.2.4 (Non-web document)
• 11.1.2.4 (Open Functionality Software)
• 11.1.2.4 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508
• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)
Web: Supports
Electronic Docs: Supports
Web: Product does not contain live audio content
Electronic Docs: Documents do not contain live audio
content
1.2.5 Audio Description (Prerecorded) (Level AA)
Also applies to:
EN 301 549 Criteria
• 9.1.2.5 (Web)
• 10.1.2.5 (Non-web document)
• 11.1.2.5 (Open Functionality Software)
• 11.1.2.5 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508
Web: Supports
Electronic Docs: Does not
support
Web: Product UI does not contain any video content.
Electronic Docs: Video content includes 3
rd
party
content and cannot guarantee an audio description.
Page 17 of 28
Criteria
Conformance Level
• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)
1.3.4 Orientation (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria
• 9.1.3.4 (Web)
• 10.1.3.4 (Non-web document)
• 11.1.3.4 (Open Functionality Software)
• 11.1.3.4 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508 – Does not apply
Web: Supports
Electronic Docs: Supports
Web: The product is designed to support portrait and
landscape display orientations on all pages.
Electronic Docs: The product is designed to support
portrait and landscape display orientations with all
documents.
1.3.5 Identify Input Purpose (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria
• 9.1.3.5 (Web)
• 10.1.3.5 (Non-web document)
• 11.1.3.5.1 (Open Functionality Software)
• 11.1.3.5.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508 – Does not apply
Web: Partially Supports
Electronic Docs: Supports
Web: The product’s input fields are mainly text inputs
for searching and are labeled as such. There are a few
inputs related to email while are not properly labeled as
type=email, using type=text instead.
Electronic Docs: Documents do not feature any input
fields
1.4.3 Contrast (Minimum) (Level AA)
Also applies to:
EN 301 549 Criteria
• 9.1.4.3 (Web)
• 10.1.4.3 (Non-web document)
• 11.1.4.3 (Open Functionality Software)
• 11.1.4.3 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
Web: Supports
Electronic Docs: Partially
Supports
Web: Color contrast on all elements is 4.5:1 or greater
Electronic Docs: Documents from 3rd party publishers
may include images of tables,charts and graphs that
don’t meet minimum contrast standards
Page 18 of 28
Criteria
Conformance Level
• 12.2.4 (Support Docs)
Revised Section 508
• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)
1.4.4 Resize text (Level AA)
Also applies to:
EN 301 549 Criteria
• 9.1.4.4 (Web)
• 10.1.4.4 (Non-web document)
• 11.1.4.4.1 (Open Functionality Software)
• 11.1.4.4.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508
• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)
Web: Supports
Electronic Docs: Supports
Web: Product uses CSS in a way that allows for text to
easily be resized
Electronic Docs: Documents use CSS in a way that allows
for text to easily be resized. Document text size can be
adjusted by the text resizing tool at the top of each
document. PDF scans of document do not offer the OCR
text but all PDF scans have an accessible HTML version
1.4.5 Images of Text (Level AA)
Also applies to:
EN 301 549 Criteria
• 9.1.4.5 (Web)
• 10.1.4.5 (Non-web document)
• 11.1.4.5.1 (Open Functionality Software)
• 11.1.4.5.2 (Closed Software) – Does not apply
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508
• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)
Web: Supports
Electronic Docs: Partially
Supports
Web: Does not include any images of text
Electronic Docs: PDF scans of document do not offer the
OCR text but all PDF scans have an accessible HTML
version. Some articles may have images of
tables/charts/graphs without proper plain text labeling.
1.4.10 Reflow (Level AA 2.1 only)
Web: Supports
Web: The product can be used without loss of
Page 19 of 28
Criteria
Conformance Level
Also applies to:
EN 301 549 Criteria
• 9.1.4.10 (Web)
• 10.1.4.10 (Non-web document)
• 11.1.4.10 (Open Functionality Software)
• 11.1.4.10 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508 – Does not apply
Electronic Docs: Supports
information or functionality with a viewport of 256px
height, and 320px width.
Electronic Docs: Documents can be used without loss of
information or functionality with a viewport of 256px
height, and 320px width.
1.4.11 Non-text Contrast (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria
• 9.1.4.11 (Web)
• 10.1.4.11 (Non-web document)
• 11.1.4.11 (Open Functionality Software)
• 11.1.4.11 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508 – Does not apply
Web: Supports
Electronic Docs: Partially
Supports
Web: All UI components have a contrast of at least 3:1
against their surroundings. The topic finder’s color
patterns may not always meet this standard.
Electronic Docs: Documents have a contrast of at least
3:1 against their surroundings. Exceptions include 3
rd
party tables, charts and graphs which may not conform
to this standard.
1.4.12 Text Spacing (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria
• 9.1.4.12 (Web)
• 10.1.4.12 (Non-web document)
• 11.1.4.12 (Open Functionality Software)
• 11.1.4.12 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508 – Does not apply
Web: Supports
Electronic Docs: Partially
Supports
Web: The product supports minimum text spacing
standards as follows (ratios are compared to font size):
Line height: 1.5:1, Spacing following paragraphs: 2:1,
Letter spacing: .12:1, Word spacing: .16:1
Electronic Docs: HTML documents support the minimum
spacing references in the Web section above. Exceptions
include 3
rd
party tables, charts and graphs which may
not conform to this standard.
1.4.13 Content on Hover or Focus (Level AA 2.1 only)
Also applies to:
Web: Supports
Electronic Docs: Supports
Web: When the product uses hover/focus to display
additional content, that content is
Page 20 of 28
Criteria
Conformance Level
EN 301 549 Criteria
• 9.1.4.13 (Web)
• 10.1.4.13 (Non-web document)
• 11.1.4.13 (Open Functionality Software)
• 11.1.4.13 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508 – Does not apply
dismissible/hoverable/persistent
Electronic Docs: When documents use hover/focus to
display additional content, that content is
dismissible/hoverable/persistent
2.4.5 Multiple Ways (Level AA)
Also applies to:
EN 301 549 Criteria
• 9.2.4.5 (Web)
• 10.2.4.5 (Non-web document) – Does not apply
• 11.2.4.5 (Open Functionality Software) – Does not apply
• 11.2.4.5 (Closed Software) – Does not apply
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508
• 501 (Web)(Software) – Does not apply to non-web software
• 504.2 (Authoring Tool)
• 602.3 (Support Docs) – Does not apply to non-web docs
Web: Supports
Electronic Docs: Supports
Web: Product includes multiple navigational workflows,
including a search function capable of returning all
content.
Electronic Docs: Documents are the result of the process
of searching.
2.4.6 Headings and Labels (Level AA)
Also applies to:
EN 301 549 Criteria
• 9.2.4.6 (Web)
• 10.2.4.6 (Non-web document)
• 11.2.4.6 (Open Functionality Software)
• 11.2.4.6 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508
Web: Supports
Electronic Docs: Partially
Supports
Web: Product features a logically nested header
structure, and uses a combination of HTML and ARIA
semantic elements to communicate the structure of the
page. Form labels and controls are properly labeled and
associated, except for Document Type on Advanced
Search
Electronic Docs: Documents have headings within the
text, which are not always labeled as such in the HTML
for 3
rd
party documents. Gale reference content
generally has a table of contents and embedded
headers.
Page 21 of 28
Criteria
Conformance Level
• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)
2.4.7 Focus Visible (Level AA)
Also applies to:
EN 301 549 Criteria
• 9.2.4.7 (Web)
• 10.2.4.7 (Non-web document)
• 11.2.4.7 (Open Functionality Software)
• 11.2.4.7 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508
• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)
Web: Supports
Electronic Docs: Supports
Web: Product shows visual focus on all elements. The
exceptions are Topic Finder and Share, which don’t
always show visual focus properly.
Electronic Docs: Documents show focus on all elements
3.1.2 Language of Parts (Level AA)
Also applies to:
EN 301 549 Criteria
• 9.3.1.2 (Web)
• 10.3.1.2 (Non-web document)
• 11.3.1.2 (Open Functionality Software) – Does not apply
• 11.3.1.2 (Closed Software) – Does not apply
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508
• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)
Web: Supports
Electronic Docs: Supports
Web: Product updates <lang> tags to reflect the
translation of UI.
Electronic Docs: Product updates <lang> tags to reflect
the translation of a document.
3.2.3 Consistent Navigation (Level AA)
Also applies to:
EN 301 549 Criteria
Web: Supports
Electronic Docs: Supports
Web: Main navigational header is consistent across the
product, as are the search filters and document tools
Page 22 of 28
Criteria
Conformance Level
• 9.3.2.3 (Web)
• 10.3.2.3 (Non-web document) – Does not apply
• 11.3.2.3 (Open Functionality Software) – Does not apply
• 11.3.2.3 (Closed Software) – Does not apply
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508
• 501 (Web)(Software) – Does not apply to non-web software
• 504.2 (Authoring Tool)
• 602.3 (Support Docs) – Does not apply to non-web docs
Electronic Docs: There are no navigational mechanisms
within documents aside from the table of contents for
Gale reference material. The table of contents is
consistently formatted across documents.
3.2.4 Consistent Identification (Level AA)
Also applies to:
EN 301 549 Criteria
• 9.3.2.4 (Web)
• 10.3.2.4 (Non-web document) – Does not apply
• 11.3.2.4 (Open Functionality Software) – Does not apply
• 11.3.2.4 (Closed Software) – Does not apply
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508
• 501 (Web)(Software) – Does not apply to non-web software
• 504.2 (Authoring Tool)
• 602.3 (Support Docs) – Does not apply to non-web docs
Web: Supports
Electronic Docs: Supports
Web: All components that share functionality within the
product are consistently identified
Electronic Docs: Documents are identified consistently
3.3.3 Error Suggestion (Level AA)
Also applies to:
EN 301 549 Criteria
• 9.3.3.3 (Web)
• 10.3.3.3 (Non-web document)
• 11.3.3.3 (Open Functionality Software)
• 11.3.3.3 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
Web: Supports
Electronic Docs: Supports
Web: Error messages use aria-live to alert the user when
there is an error, and what needs to be done to correct
it.
Electronic Docs: No error messages exist in documents
Page 23 of 28
Criteria
Conformance Level
• 12.2.4 (Support Docs)
Revised Section 508
• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)
3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)
Also applies to:
EN 301 549 Criteria
• 9.3.3.4 (Web)
• 10.3.3.4 (Non-web document)
• 11.3.3.4 (Open Functionality Software)
• 11.3.3.4 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508
• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)
Web: Supports
Electronic Docs: Supports
Web: Product does not contain any of the applicable
conditions
Electronic Docs: documents do not contain any of the
applicable conditions
4.1.3 Status Messages (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria
• 9.4.1.3 (Web)
• 10.4.1.3 (Non-web document)
• 11.4.1.3 (Open Functionality Software)
• 11.4.1.3 (Closed Software) – Does not apply
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508 – Does not apply
Web: Partially Supports
Electronic Docs: Supports
Web: Some, but not all, changes in content not given
focus are announced with a status message. The
product makes wide use of aria-live for this, but
exceptions include: the text input within a search filter
list, some advanced search input error messages, email
button in “Send To…” menu, citation format tabs in
Citation Tools
Electronic Docs: Documents do not generate any status
messages.
Page 24 of 28
Revised Section 508 Report
Notes:
Chapter 3: Functional Performance Criteria (FPC)
Notes:
Criteria
Conformance Level
Remarks and Explanations
302.1 Without Vision
Web: Supports
Electronic Docs: Partially Supports
Web: This product uses aria-labels to
communicate purpose of inputs and
controls. Headers, ARIA roles and regions
are used to communicate information
about the page’s structure. All non-text UI
elements use either title, alt or aria to
communicate purpose/describe.
Electronic Docs: While the content is
broadly accessible to users without vision,
the formatting of tables isn’t conducive to
assistive technology. Charts, graphs and
infographics are generally images without
sufficient alt or descriptive text.
302.2 With Limited Vision
Web: Supports
Electronic Docs: Supports
Web: The product does not interfere with
the user’s ability to resize text, zoom,
disable css, insert fonts or change contrast
of the interface.
Electronic Docs: The product does not
interfere with the user’s ability to resize
text, zoom, disable css, insert fonts or
change contrast of the documents.
Additionally, a text resizing tool is available
that can increase the font size of just the
document without distorting the UI.
Page 25 of 28
Criteria
Conformance Level
Remarks and Explanations
302.3 Without Perception of Color
Web: Supports
Electronic Docs: Supports
Web: The product does not convey
information or meaning using color only.
Whenever color is used to convey
information, it is paired with an alternative
method of conveyance.
Electronic Docs: Broadly, documents do
not convey information or meaning using
color only. There exists some exceptions
within charts, graphs and infographics
embedded within articles that may convey
information with color only.
302.4 Without Hearing
Web: Supports
Electronic Docs: Partially supports
Web: The product does not include any
elements that require hearing to use.
Electronic Docs: Product contains videos
and podcasts, many of which are hosted
on 3
rd
party sites. We can’t guarantee
captions or transcripts for all videos,
though many include closed captioning.
302.5 With Limited Hearing
Web: Supports
Electronic Docs: Partially supports
Web: The product does not include any
elements that require hearing to use.
Electronic Docs: Product contains
podcasts, many of which are hosted on 3
rd
party sites. We can’t guarantee
synchronized transcripts for all podcasts,
though many include transcripts.
302.6 Without Speech
Web: Supports
Electronic Docs: Supports
Web: The product does not include any
element that requires speech to use
Electronic Docs: The documents do not
include any element that requires speech
to use
302.7 With Limited Manipulation
Web: Supports
Web: Nearly all elements are usable with a
Page 26 of 28
Criteria
Conformance Level
Remarks and Explanations
Electronic Docs: Supports
keyboard only, except for highlights &
notes and Topic Finder.
Electronic Docs: Documents are presented
in an AT friendly HTML format.
302.8 With Limited Reach and Strength
Web: Supports
Electronic Docs: Supports
Web: Nearly all elements are usable with a
keyboard only, except for highlights &
notes and Topic Finder.
Electronic Docs: Documents are presented
in an AT friendly HTML format.
302.9 With Limited Language, Cognitive, and Learning Abilities
Web: Supports
Electronic Docs: Supports
Web: This product uses concise labels, un-
cluttered layouts and avoids jargon
whenever possible. Text can be resized to
assist readers, and uses a sans-serif font
for readability and dyslexia.
Electronic Docs: The documents are
written at a variety of levels, and labeled
with a Lexile score when available.
Chapter 6: Support Documentation and Services
Notes:
Criteria
Conformance Level
Remarks and Explanations
601.1 Scope
Heading cell – no response required
Heading cell – no response required
602 Support Documentation
Heading cell – no response required
Heading cell – no response required
602.2 Accessibility and Compatibility Features
Does not support
Product does not include any unique
accessibility commands outside of the
standard cursor keys, tab+shift-tab, enter
and spacebar.
Other accessibility features include
ReadSpeaker and alternative document
Page 27 of 28
Criteria
Conformance Level
Remarks and Explanations
formats, are not explicitly listed anywhere.
602.3 Electronic Support Documentation
See WCAG 2.x section
See information in WCAG 2.x section
602.4 Alternate Formats for Non-Electronic Support Documentation
Partially supports
On request, Gale will attempt to provide
support materials in alternative formats.
603 Support Services
Heading cell – no response required
Heading cell – no response required
603.2 Information on Accessibility and Compatibility Features
Does not support
Accessibility features are not explicitly
listed in any Gale support documentation
603.3 Accommodation of Communication Needs
Supports
Gale commonly uses a single direct point
of contact for its technical and customer
care support services.
Page 28 of 28
Chapter 9: Web (see WCAG 2.x section)
Notes:
Chapter 12: Documentation and Support Services
Notes:
Criteria
Conformance Level
Remarks and Explanations
12.1 Product documentation
Heading cell – no response required
Heading cell – no response required
12.1.1 Accessibility and compatibility features
12.1.2 Accessible documentation
See WCAG 2.x section
See information in WCAG 2.x section
12.2 Support Services
Heading cell – no response required
Heading cell – no response required
12.2.2 Information on accessibility and compatibility features
12.2.3 Effective communication
12.2.4 Accessible documentation
See WCAG 2.x section
See information in WCAG 2.x section
Legal Disclaimer (Company)
Include your company legal disclaimer here, if needed.