6
Contacting Us
The most convenient way to do business
with us is to visit www.ssa.gov to get
information and use our online services.
There are several things you can do online:
apply for benets; start or complete your
request for an original or replacement
Social Security card; get useful information;
nd publications; and get answers to
frequently asked questions.
When you open a personal
my Social Security account, you have
more capabilities. You can review your
Social Security Statement, verify your
earnings, and get estimates of future
benets. You can also print a benet
verication letter, request a replacement
Medicare card, and get a replacement
SSA-1099/1042S. Access to your personal
my Social Security account may be limited
for users outside the United States.
If you don’t have access to the internet, we
offer many automated services by telephone,
24 hours a day, 7 days a week, so you do
not need to speak with a representative.
If you need to speak with someone, call
us toll-free at 1-800-772-1213 or at our
TTY number, 1-800-325-0778, if you’re
deaf or hard of hearing. A member of our
staff can answer your call from 8 a.m. to
7 p.m., Monday through Friday. We provide
free interpreter services upon request. For
quicker access to a representative, try calling
early in the day (between 8 a.m. and 10
a.m. local time) or later in the day.
We are
less busy later in the week (Wednesday to
Friday) and later in the month.