CURRENT RESEARCH IN SOCIAL PSYCHOLOGY
Volume 6, Number 9
Submitted: January 17, 2001
Resubmitted: April 25, 2001
Accepted: May 4, 2001
Publication date: May 4, 2001
SHYNESS, LONELINESS, AND ATTITUDE TOWARD CELEBRITIES
Diane D. Ashe
Valencia Community College
Lynn E. McCutcheon
DeVry Institute of Technology at Orlando, Florida
ABSTRACT
Measures of shyness, loneliness and attitudes toward a favorite celebrity were administered to
150 participants. We hypothesized that shyness and loneliness would be linked to the strength of
one's "parasocial" relationship with celebrities, and to "highly visible" celebrities in particular.
Of the 16 correlation coefficients we obtained, 15 were in the predicted direction, but none
exceeded .24. Either shy and lonely people are not predisposed to seek strong parasocial bonds
with celebrities or the hypothesized relationships are so weak that they account for very little
variance.
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INTRODUCTION
The term "parasocial interaction" was coined to describe one-sided relationships in which one
party knows a great deal about the other, but the relationship is not reciprocal (Horton and Wohl
1956; Rubin, Perse, and Powell 1985). Such relationships are typified in the one-sided link
between most celebrity performers and their fans (McCutcheon, Lange, and Houran, in press),
and have become increasingly common during the latter half of the Twentieth Century and the
concomitant rise in television and motion picture popularity (Giles 2000). Television executives
have actively promoted parasocial relationships. By design, television news has increasingly
come to resemble celebrity gossip. Events that would not be newsworthy if they happened to
"ordinary" people have become newsworthy when they happened to celebrities (McCutcheon,
Lange, and Houran, in press). Television executives have also promoted parasocial relations by
insisting that celebrities use a conversational style (Rubin, Perse and Powell 1985), and by
choosing personnel less for their skill than their ability to project warmth and develop a pseudo-
friendship with the audience (Bogart 1980; Powers 1978). The opportunity to form a parasocial
relationship might be especially appealing to those who experience loneliness and shyness.
Shyness has been defined as discomfort and inhibition while in the presence of others (Cheek
and Buss 1981). Shy persons tend to have less satisfactory interpersonal involvements and fewer
friends (Jones and Russell 1982). They also tend to talk less and be described by others as
unfriendly (Cheek and Buss 1981).
Although shyness and loneliness are distinct constructs, they tend to overlap, inasmuch as
measures of each typically correlate in the .40 to .50 range (Jones, Rose, and Russell 1990). Both
are linked to unsatisfactory social interaction (Jones, Rose, and Russell 1990). Loneliness has
been defined as "a sense of isolation that persists over time" (Perse and Rubin 1990, p. 37).
Lonely persons tend to be deficient in communication skills (Spitzberg and Canary 1985). In
turn, these deficiencies isolate people from the very social activities that might reduce loneliness
(Perse and Rubin 1990). According to media uses and gratification theory, when needs cannot be
met in more "natural" ways, people often turn to media ( Katz, Gurevitch, and Haas 1973;
Rosengran and Windahl 1972; Rubin and Rubin, 1985).
Shy and lonely persons might be especially attracted to parasocial relationships because these
relationships make few social demands. Shy persons do not need to be friendly toward and
lonely persons are not required to communicate with the celebrities they encounter regularly on
television and in the movie theater. Parasocial relationships with celebrities do not force shy and
lonely people to experience the discomfort that typifies their interactions with "ordinary" people.
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However, previous studies that have attempted to link parasocial attraction with reduced
opportunities and skills for social interaction have not always yielded strong relationships ( Levy
1979; Miyazaki 1982; Nordlund 1978; Perse and Rubin 1990; Rosengran, Windahl, Hokansson,
and Johnsson-Smaragdi 1976; Rubin, Perse, and Powell 1985). Rubin, Perse and Powell (1985,
p. 157) have attributed these weak relationships to sociological orientations characterized by
"considering only the number and availability of functional alternatives to satisfy social
interaction needs." However, their own research revealed a weak (.18) relationship between
loneliness and reliance on television when lonely, and a weaker one (.15) between parasocial
interaction with a favorite local TV news personality and reliance on TV when lonely.
Psychometric improvement leads to greater accuracy in our ability to detect small but real
relationships. We felt that the combination of improvements described here would reveal that the
link between social anxiety and parasocial interaction is stronger than that shown by Rubin,
Perse, and Powell (1985). First, we used a different measure of parasocial interaction, the
Celebrity Attitude Scale (CAS; McCutcheon, Lange, and Houran, in press; Maltby, Houran,
Lange, and McCutcheon 2000; Maltby and McCutcheon 2001). The CAS has excellent
psychometric properties, and the added advantage of having three factors; each of which can be
correlated with measures of unsatisfactory social interaction.
Second, we used version three of the UCLA Loneliness Scale (Russell and Cutrone 1988),
instead of the second version used by Rubin, Perse, and Powell (1985). Version three has the
advantage of having a lower reading level (Shaver and Brennan 1991 ).
Third, participants in their study were forced to choose among a limited number of local, minor
celebrity broadcasters. In our study, participants were free to choose their favorite celebrity from
any profession of their choice. It may be that in their study many participants did not feel a
strong parasocial attraction to any of the newscasters from which they were forced to choose.
Fourth, we widened our net, so to speak, by including a measure of shyness. Perhaps shyness is
more closely related to parasocial attraction than loneliness. Our study was conducted partially
for the purpose of finding out.
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Because shyness and loneliness are overlapping constructs we hypothesized that both would be
positively related to the strength of one's attitude toward a favorite celebrity. Additionally, we
hypothesized that this positive relationship would be stronger for participants whose favorite
celebrity was highly visible (a media talk show host or a person otherwise prominently heard or
seen frequently on television). Our reasoning was that a highly visible person would be
"available" to meet the needs of the shy and lonely more frequently than the those celebrities
who are rarely visible to the public. Rubin and McHugh (1987) have pointed out that in
parasocial relationships amount of exposure to the other person (a celebrity, in this case) leads to
a greater attraction and a resulting sense that the relationship is important. We further
hypothesized that scores on the "intense personal" (factor 2) of the CAS would be most closely
related to shyness and loneliness measures because "intense personal" comes closer to capturing
the parasocial flavor than do the other two factors. "Intense-personal" seems to be concerned
with one's emotional state, just as shyness and loneliness have strong emotional components.
METHOD
Participants
The participants were 150 persons ( 93 females, mean age = 24.6 years, SD = 10.6 years; 57
males, mean age = 26.0 years, SD = 12.5 years) recruited from metropolitan Orlando. Of these,
99 were community college students. The remaining 51 were either undergraduate college
students or individuals recruited by a small group of undergraduate students. Four of the
participants had earned at least a masters degree, 13 were college graduates, and 11 were high
school graduates. None of the participants knew in advance that they would be asked questions
either about attitudes toward celebrities or about shyness and loneliness. An additional nine
persons either failed to complete large portions of one or more scales or they declined to
participate.
Measures
Shyness was operationalized as scores on the Revised Cheek and Buss Shyness Scale (Cheek
1983), a 13-item, Likert-type scale favorably reviewed by Leary (1991). Four items are reverse-
scored, and the range is 13 to 65 (highest shyness). Cronbach's alpha was found to be .90 and
test-retest reliability was .88 with a 45-day interval. Shyness Scale scores have been found to
correlate as expected with other scales that attempt to assess social anxiety (Leary 1991).
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Loneliness was measured by scores on version three of the UCLA Loneliness Scale (Russell and
Cutrona 1988). This is a 20-item, Likert-type scale, favorably described by Shaver and Brennan
(1991). Nine items are reverse-scored, and the range is 20 to 80 (highest loneliness). Cronbach's
alphas ranging from .89 to .94 and a one-year test-retest correlation of .73 have been reported by
the authors (Russell and Cutrona 1988). Reviewers gave high marks to this scale for its
discriminative validity and its successful attempts to reduce social desirability (Shaver and
Brennan 1991).
The Celebrity Attitude Scale, in the present form, consists of 23 Likert-type items, an item range
of 5 (strongly agree) to 1 (strongly disagree), and a total range of 23 to 115 (highest favorable
attitude). Cronbach's alpha for this version was .86. Factor analysis has provided support for
using a three-factor solution. Factor one, "entertainment/social," consists of items like "My
friends and I like to discuss what my favorite celebrity has done." Factor two, "intense personal,"
consists of items such as "I am obsessed by details of my favorite celebrity's life." Factor three,
"mild pathological," contains items like "If I were lucky enough to meet my favorite celebrity,
and he/she asked me to do something illegal as a favor, I would probably do it" (Maltby, Houran,
Lange, Ashe, and McCutcheon 2000).
A similar, 33-item version of the CAS correlated as expected with a number of single-item
scales. For example, high scorers on the CAS described themselves as "interested in the lives of
many celebrities," and disagreed that too much media coverage had been given to the deaths of
Lady Diana and John Kennedy, Jr. (McCutcheon, Lange, and Houran, in press).
Procedure
The three scales described above, along with brief demographic questions, were administered in
one session to all participants. One of the questions asked participants to select from 13
categories (acting, artist, author, medicine, modeling, music, news politics, religion, royalty,
radio or TV talk show, science, sports) the category for which their favorite celebrity was best
known. For the purpose of this study, those participants who selected either an actor or a talk
show host were designated as "highly visible." The order of the scales was counterbalanced to
reduce the possibility of a systematic order effect. Participants completed the questionnaire
before or after psychology classes, or in a few instances in their homes or workplaces.
Participants were told nothing about the purposes of the study until all materials were completed.
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RESULTS AND DISCUSSION
Cronbach's alpha for the CAS was .92. The correlation between shyness and loneliness was .44,
p < .001. The mean for the Shyness Scale was 32.67 (SD = 9.2 ). The mean for UCLA
Loneliness was 42.09 (SD = 10.5), and the CAS mean was 50.06 (SD = 16.2). CAS factor means
were 26.03 (SD = 8.5), 16.30 ( SD = 6.7), and 7.73 (SD = 3.2), respectively. CAS scores were
inversely related to age, r = -.20, p < .01. Scores on the CAS also correlated significantly with
self-reported number of movies watched per week, r = .22, p < .01, and with self-reports of the
amount of general interest in celebrities, r = .40, p < .001. All of these measures are either
consistent with previous research or reasonable expectations. Taken together they suggest that:
our participants were similar to participants in earlier studies; our participants were reasonably
careful in filling out the materials; we scored them accurately; and, there is additional reason to
be confident about the validity of the CAS.
Shyness scores correlated .13 with total CAS scores, and .11, .13, and .15 with the three factor
scores, respectively. UCLA Loneliness scores correlated .05 with total CAS scores, and .05, -.02,
and .13 with the three factor scores, respectively. The largest of these correlation coefficients
narrowly failed to make the .05 alpha level.
For the participants who made "highly visible" favorite celebrity choices ( n = 75), shyness was
correlated .17 with total CAS, and .12, .16, and .21 with the three factor scores, respectively.
Loneliness scores correlated .17 with total CAS, and .12, .13, and .24 with the three factor
scores, respectively. All eight of these correlation coefficients are larger than their counterparts
based on the entire sample and the largest was significant at .05. However, these coefficients are
still weak, and even the one significant finding should be interpreted cautiously in light of the
large number of coefficients presented here.
For 36 participants whose favorite celebrities were chosen from "lower visibility" categories
(author, model, politics, religion, sports) shyness was correlated .11 with total CAS, and .02, .16,
and .21 with the three factor scores, respectively. Loneliness scores correlated -.03 with total
CAS, and -.13, -.09, and .26 with the three factor scores, respectively. In comparison to their
"high visibility" counterparts the trend was in the predicted direction (scores for "lower
visibility" participants were generally closer to .00), but so weak that we cannot rule out chance
as an explanation for our results. With the wisdom of hindsight it could be argued that some
sports heroes, some models, and some politicians are highly visible. Indeed it may be difficult to
become a celebrity without becoming highly visible.
Perse and Rubin (1990) found that lonely people made frequent use of highly visible media,
specifically movies and television. However, their data suggested that lonely people did this
primarily to pass the time rather than form or deepen any parasocial attachments.
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Our results, in conjunction with those of Perse and Rubin (1990) and Rubin, Perse, and Powell
(1985), suggest that the link between two measures of social anxiety and the strength of a
parasocial interaction to a celebrity is either very weak or non-existent. There may be a few
persons who pursue parasocial relationships with celebrities in an attempt to alleviate shyness or
loneliness. It may even be true that parasocial relationships with highly visible celebrities are
appealing to some persons with mild behavioral disorders. However, these appear to be weak
trends, at best. Further research is needed to determine if these weak trends are illusory or real.
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AUTHOR BIOGRAPHIES
Diane Ashe teaches several psychology courses at Valencia Community College in Orlando. Her
undergraduate work was completed at East Carolina University and she earned her Ph.D. from
Florida State. She shares an interest in sport psychology with Dr. McCutcheon.
Lynn E. McCutcheon, Ph.D., teaches psychology and critical thinking at DeVry Institute of
Technology’s Orlando Campus. He has authored or co-authored about 100 scholarly works,
including three with Dr. Ashe.
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