Americares americares.org/ClimateClinics Harvard Chan C-CHANGE
Extreme Heat Communications Templates
Administrators
BEFORE
Recorded phone message or email
Extreme heat, or a heatwave, is expected in [impacted region], which increases the risk of heat illnesses. Heat
illnesses include heat stroke, heat exhaustion, heat rash, fainting, and heat cramps (muscle cramps).
Watch for symptoms of heat illness, which include:
• Dizziness or fainting
• Nausea or vomiting
• Headache
• Rapid breathing and heartrate
• Extreme thirst
• Decreased urination (with dark yellow urine)
If you begin to experience any of these symptoms during a heat wave, immediately move to a cool place and
drink plenty of water.
[Clinic name] will remain [open / closed]. If open, specify hours and services provided
Social media post or text message
While extreme heat can put everyone at risk from heat illnesses, health risks are greatest for:
• Older adults (65+ years old)
• Infants and children
• People with serious medical conditions
• People living in low-income neighborhoods
• Athletes
• Outdoor workers
If you or anyone you know falls under one of these categories, take extra care during extremely high
temperatures. Stay in a cool area and drink plenty of uids. Avoid caffeinated drinks.
Heat stroke is a medical emergency! Call 911 immediately if someone has a high body temperature, is
unconscious, confused, or stopped sweating.
While waiting for help, keep the person cool by:
Moving them to a cool place
Applying cool water to the skin
If you are taking any medication or have a certain health conditions, you may be more at risk of overheating.
Contact us at [phone number].
Americares americares.org/ClimateClinics Harvard Chan C-CHANGE
It is going to be hot in the coming days. Prevent heat illness by staying in a cool place. There are public spaces
available that have air-conditioning. To nd the nearest cooling center, visit [insert website].
DURING
Social media post or text message
Stay safe during times of extreme heat.
• Drink plenty of water, even if you don’t feel thirsty, to decrease your risk of dehydration.
• Wear loose-tting, light-colored clothes.
• Stay in a cool, air-conditioned area. For available cooling centers, visit: [insert website or phone number].
• Check in on neighbors, friends, and elderly family members to make sure they are cool and hydrated.
• Reschedule outdoor activities for later in the day when it is cooler.
• Never leave pets or children in a parked car, even if the windows are open.
• Avoid using your oven.
• Take cool showers or baths.
• Block the sun in your home by closing shades and curtains during the day.
Additional tips on how to stay safe and what to do during an extreme heat-related emergency can be found at:
[insert website]
