shopping cart, follow the prompts and then select “Update Cart.” To remove an item from your cart, click on the “Remove” button
next to the item name. All items left in your shopping cart will be removed when you sign out or when your account times out.
Participating merchants are in no way aliated with HSBC Bank, nor are the merchants considered sponsors or co¬sponsors
of the Program. Use of merchant names and/or logos are by permission of each respective merchant and all trademarks are the
property of their respective owners.
Warranty Information
HSBC Bank, Program Administrator, and their respective parents, subsidiaries and aliates make no guarantees, warranties or
representations of any kind, expressed or implied, with respect to such services, goods, and/ or items, and shall not be liable for any
loss, expense, accident or inconvenience that may arise in connection with the use of such services and/ or items, or as a result of
any defect in or failure of such services and/or items.
ENGAGE, HSBC BANK, AND THEIR RESPECTIVE PARENTS, SUBSIDIARIES AND AFFILIATES SPECIFICALLY
DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Address Changes
If you wish to make a physical or e-mail address change, you may contact the HSBC Premier Service Center at 1.888.385.8916,
or call from anywhere in the world at 1.716.841.6866. Or, you may submit the change in writing to: HSBC Premier World
Mastercard® Customer Care Department, P.O. Box 9, Bualo, NY 14240. You must include your HSBC Premier World Mastercard®
Account Number and your signature.
Other Important Information
Redemption Options: All redemption options are subject to availability and the rules and restrictions of suppliers. Points may not
be combined with discounts, other promotions, or other rewards programs oered by any entity, including airline or credit card
programs in the U.S. or abroad. Redemption options may be substituted or discontinued at any time.
HSBC Bank, Program Administrator and the Travel Provider specifically disclaim any liability (whether based in
contract, tort, strict liability or otherwise) for any direct, indirect, incidental, consequential, or special damages arising
out of or in any way connected with access to or use of the website (even if HSBC Bank, Program Administrator
and the Travel Provider have been advised of the possibility of such damages) including liability associated with any
viruses which may infect a user’s computer equipment. HSBC Bank, Program Administrator and the Travel Provider
do not maintain any control over the manufacturers of awards merchandise, the issuers of gift cards or over the
personnel, equipment or operations of any air, water or surface carrier, ship line, transportation company, hotel,
restaurant, tour company, or other person or entity providing travel services, general services, gift cards, products
or accommodations as an award, or any other supplier, because all suppliers oering products and/or services
through the rewards program are independent contractors. Accordingly, HSBC Bank, Program Administrator and
the Travel Provider do not make any guarantees, warranties or representations of any kind, expressed or implied,
with respect to products, services or merchandise, nor do HSBC Bank, Program Administrator and the Travel
Provider accept any liability for any loss, expense, damage or injury incurred as a result of any defect in or failure
of such items. HSBC BANK, PROGRAM ADMINISTRATOR and THE TRAVEL PROVIDER SPECIFICALLY DISCLAIM
ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. HSBC Bank,
Program Administrator and the Travel Provider shall not be liable for any injury, damage, loss, expense, accident,
delay, inconvenience or irregularity which may be caused or contributed to: (1) by any wrongful, negligent or
unauthorized act or omission on the part of any supplier of a reward oering; (2) by any defect in or failure of any
vehicle, equipment, instrumentality, service, product, or accommodation which is owned, operated, furnished, sold
or otherwise used by any such supplier; (3) by any wrongful, negligent or unauthorized act or omission on the part
of any other person or entity not under our direct control; (4) the bankruptcy of any air or other travel carrier or any
retailer issuing gift cards; and/or (5) by any other cause, condition or event whatsoever beyond our direct control. In
no event will HSBC Bank, Program Administrator and the Travel Provider be liable for any punitive, special, indirect, or
consequential damages.
Retailer and Other Third-Party Websites
Each retailer or other supplier is responsible for its own merchandise and HSBC Bank, Program Administrator and the Travel
Provider do not endorse or take responsibility for the quality or functionality of merchandise oered on any retailer’s or other
supplier’s website. Further, while we facilitate your use of Points to make or receive a credit for purchases from participating
retailers and other suppliers through Program, if you choose to visit a retailer’s or other supplier’s e-commerce site, whether by
accessing it through a link on the Program website or otherwise, such retailer or other supplier will be responsible for all aspects
of a purchase from such site, including order processing, order fulfillment, shipping and handling, billing and payment and
customer service. HSBC Bank, Program Administrator and the Travel Provider will not be parties to any such transactions entered
into between you and such retailer or other supplier; thus, in respect of any such purchases, you must direct your comments,
complaints or inquiries regarding your purchases to such retailer or other supplier. All rules, policies (including privacy policies)
and operating procedures of Retailers will apply to you while you are shopping on their sites, whether through the Program or
otherwise.
The Program website may contain links to other third-party websites that are not owned or controlled by HSBC Bank, Program
Administrator and the Travel Provider. HSBC Bank, Program Administrator and the Travel Provider not have control over, and neither
assumes responsibility for, the policies or practices of any such third parties or the content and services oered on and through
their websites. In addition, HSBC Bank, Program Administrator and the Travel Provider will not or cannot censor or edit the content
of any third-party website (including that of any retailer or other supplier). By accessing the Program website, you expressly release
HSBC Bank, Program Administrator and the Travel Provider from any and all liability arising from your access to and use of any
retailer and other third-party website and the content displayed and/or distributed thereon. Accordingly, we strongly encourage
you to be aware when you leave the Program website and enter a retailer or other third-party website, and to read the terms and
conditions (including any privacy policy) of each such website that you visit.
Audits: HSBC Bank reserves the right to audit the HSBC Premier World Mastercard® Account for compliance with these Program
Rules. In the event the audit reveals discrepancies, the processing of Points may be delayed until such discrepancies are resolved.
Changes: HSBC Bank may, from time to time, or at any time, change, add or remove provisions from the Program Rules,
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